The Front Office Specialist schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

Clinic hours are Monday through Friday, 8AM to 5PM (Actual scheduled hours may vary depending on business needs)
12+ PTO days per year
3% 401K Contribution, even if you do not contribute (after 90 days of employment)
Medical, Dental, and Vision benefits that start the first of the month following your start date

Educational Requirements

High School Diploma or equivalency

Qualifications

Minimum six (6) months experience in customer service; preferably in healthcare.
Current and valid driver’s license
Demonstrated ability to use a computer with Microsoft Office knowledge
Knowledge of ICD-10, and CPT coding guidelines
Medical terminology
Knowledge of Medicare guidelines
Excellent oral/written communication skills
Must be well organized and detail-oriented
Ability to establish and maintain effective working relationships with patients, team members, physicians and the public
Bilingual Spanish a plus

Physical requirements

May include standing, sitting, and/or walking for extended periods
May include performing repetitive tasks
May include working with challenging patients
May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu

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