Golden Gate Hotel & Casino - Bar Prohibition - Cocktail Server

JOB TITLE: Cocktail Server

DEPARTMENT: Beverage - Bar Prohibition     

JOB SUMMARY:

 

This position is responsible for walking the casino floor and/or assigned area to ensure Beverage Service is provided to our Guests in a timely manner.  

ESSENTIAL JOB FUNCTIONS:

• Supporting and promoting the company service standards at all times
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Strictly adheres to responsible alcohol service standards and is able to successfully “slow down a guest” or cut off an intoxicated guest when necessary.
• Round and write down every guest drink. Must walk assigned section as well as clear all empty cups from designated area, pit tables and on or around slot machines.

 

QUALIFICATIONS:

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Ability to multitask
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age
• Must be able to obtain required work cards

 

EDUCATION and/or EXPERIENCE:

• High School diploma or general education degree (GED) required
• Complete property academy as assigned

 

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Comfortable kneeling, carrying, bending, walking and standing for extended periods of time
• Work is typically in an area which may be unusually hot, cold, noisy and may contain secondhand smoke
• Ability to stand and walk for long periods of time
• Respond to emergencies and incidents within designated areas promptly and according to policy
• Ability to lift 50 pounds
• Constant contact with fellow Team Members and Guests