Multi-Functional Associate - Desert Rose Resort

We Put the World on Vacation

Job Summary

The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations. This position ensures that all owners, guests and associates receive our Hospitality with Heart service. This position will work the 8am-6pm shift Saturday, Sunday and Monday.

Essential Job Responsibilities

Responsibilities include, but are not limited to:

Maintenance dispatcher/Inventory clerk/Housekeeping inspector

• Common Area – (16% time)
• Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking.
• Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
• Dispatch maintenance and housekeeping staff to guest rooms as needed.
• Maintenance – (16% time)
• Performs general facility maintenance under minimum supervision in a manner which ensures the preservation of optimum quality and efficient production.
• Performs service requests and repairs as directed. Perform maintenance work for make-ready units as directed.
• Performs Room Preventative Maintenance process as outlined in the Maintenance Departmental Operating Procedures to include a detailed and in depth inspection of all aspects of the guest room/unit
• Performs basic to advanced repairs on deficiencies found in the interior of the unit to bring the unit back to “like new” condition
• Completes all necessary work orders and customer requests by applying basic knowledge of repair and replacement of general fixtures. General repair may include: doors, windows, walls, flooring, ceilings, furniture, cabinetry, basic electrical, basic plumbing and basic appliance repair.
• Understand operation of washing machines and dryers.
• Clean dryer filter daily and maintain all equipment as trained.
• Assist in preparing and stocking of housekeeping carts.

Travel Requirements

• None

Minimum Requirements and Qualifications

Education

• None required

Knowledge and Skills

• Organizational Skills.
• Excellent communication skills.
• Acquires job skills and learns company policies and procedures to complete routine tasks.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to solve problems with a minimum of supervision.
• Ability to read, write and understand English.
• Basic office skills helpful including basic math, proper cash handling procedures.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Ability to multi-task and work in a fast paced environment.
• Must be people oriented and able to work independently or with others as needed.
• Must be detail oriented.

Technical Skills

• Basic computer skills
• Ability to use basic office equipment including Fax, copier, printers
• Microsoft Office: Word, excel, outlook
• Key systems

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Impact of incumbent's decisions on the organization:
N/A

Supervisory Responsibility:
N/A

Scope/Financial Responsibility:
N/A

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.