Description

Attractions Agent (Action & Adventure)

Spy Ninjas HQ

At Spy Ninjas HQ, our Attractions Team is at the center of the mission—bringing high-energy, immersive experiences to life for every guest who walks through our doors.

As an Attractions Agent, you are more than an operator—you are a safety leader, experience creator, and energy driver. You ensure every guest feels welcomed, engaged, and safe while navigating our action-packed environment of games, missions, and challenges.

Mission Overview

You will oversee and operate a variety of attractions across both Action and Adventure zones, delivering a seamless, exciting, and safe experience while maintaining strict adherence to operational and safety standards.

Key Responsibilities

Guest Experience & Engagement

Deliver high-energy, welcoming interactions with every guest
Guide guests through attractions, missions, and gameplay with clarity and enthusiasm
Recommend experiences tailored to guest interests to enhance their visit
Provide clear instructions and briefings before participation in any attraction
Create a fun, immersive environment aligned with the Spy Ninjas brand

?? Safety & Compliance

Maintain constant awareness of your assigned attraction zone
Enforce all safety rules, policies, and posted signage consistently
Conduct routine safety checks before, during, and after operation
Monitor guest behavior to ensure compliance with safety standards
Respond quickly and calmly to incidents, injuries, or emergencies
Accurately document and report all incidents

?? Operations & Teamwork

Open and close attraction areas following established procedures
Keep stations clean, organized, and guest-ready at all times
Communicate effectively with leads and team members during shifts
Support coverage needs during peak times, breaks, and shift transitions
Maintain strong situational awareness in a fast-paced environment

Training & Development

Attend all required trainings, team meetings, and safety briefings
Stay current on all attractions, procedures, and company updates
Continuously build product knowledge to enhance guest experience

Requirements

Qualifications

Must be 18 years or older
Strong interpersonal and communication skills
Energetic, reliable, and team-oriented
Comfortable in a high-volume, guest-facing environment
Ability to multitask and stay composed under pressure
Previous experience in entertainment, hospitality, or attractions preferred
Must be able to pass a background check
Sheriffs card required

Physical & Environmental Requirements

Ability to stand and walk for extended periods
Ability to lift up to 30 lbs
Comfortable working at heights and climbing stairs
Able to work in loud, fast-paced, and crowded environments
May be exposed to varying temperatures and cleaning agents

Learn more about this Employer on their Career Site

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