Position: Front Office Assistant
Location: Las Vegas, NV
Type: Full-time

At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.

My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community.

Position Overview:
We are seeking a detail-oriented and organized Front Office Assistant to join our team. This position serves as the first point of contact for patients, providing excellent customer service while performing administrative tasks that support the overall operations of the practice. This role requires excellent communication skills, the ability to multitask, and a strong commitment to patient satisfaction.

Responsibilities:

Welcome and register patients
Check-out patients
Answer phone calls, schedule appointments, and manage patient inquiries efficiently
Verify patient insurance information and prior authorizations
Maintain electronic medical records (EMR) accurately and confidentially
Collect payments and all required documentation
Manage the reception area to ensure a welcoming and organized environment
Collaborate with medical staff to facilitate patient flow and support office operations

Requirements:

Previous experience in a medical office or healthcare setting required, minimum 1 year; OB/GYN experience is preferred
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Proficiency in electronic health record (EHR) preferably AthenaOne
Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
Compassionate and patient-focused attitude
High school diploma or equivalent
Willingness to travel to both office locations

Benefits:

Medical insurance
Dental insurance
Vision insurance
401k with company match after 1 year of service
Company-paid Life insurance
Paid Time Off/Paid holidays

Learn more about this Employer on their Career Site

OB/GYN Front Office Assistant