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The Supervisor leads the day-to-day operations of the Passport Travel team, driving service performance, employee development, process optimization, and partner collaboration. This role is responsible for ensuring operational excellence while fostering a culture of accountability, continuous improvement, and consultative guest service. As Supervisor, you will play a critical leadership role in developing a high-performing team of Travel Specialists while serving as a strategic liaison between Caesars Entertainment, our properties, and key travel partners. This position combines operational leadership, service excellence, coaching, and relationship management to ensure a world-class guest experience.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Â
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
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