Service Dispatcher

Please note: This is a full-time, in person position located at our Las Vegas office –

1840 Stella Lake Street, Las Vegas, NV 89106

Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends.

Pay Range: $18.00-$25.00 Full time

Overview

Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV.

Essential Responsibilities

Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
Demonstrate the ability to dispatch calls in an organized customer centered approach.
Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.
Maintain up-to-date records of parts and job status on dispatch boards.
Follows all company credit procedures for billing and COD calls.
Follows all manufacturer authorization procedures prior to work being done

To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.

Qualifications

1-2 years of customer service experience in a related field
Knowledge of dispatch systems or logistics
Demonstrates the ability to work as a team
Outstanding organizational and multitasking skills
Fast data entry
Experience working with Microsoft Office programs
Strong active listening and communication skills
Completion of a satisfactory background check and drug screen is required.
Must be at least 18 years of age.

Benefits of Joining Our Team

Medical, dental, and vision insurance coverage
Optional short term disability coverage
Company paid, long-term disability and life insurance coverage.
Paid time off for vacations and holidays
401(k) Retirement plan with company match
Competitive starting hourly rate

Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Learn more about this Employer on their Career Site