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POSITION SUMMARY
The Pharmacist Manager is responsible for managing the day-to-day operations of a team of Pharmacists and Technicians. Day-to-day operations include order review and dispensing of specialty medication and related ancillary supplies. Monitors productivity and performance standards, plans and directs workflow and project assignments. Oversees production volume to ensure service standards are met. Identifies and assists in resolving recurring issues impacting team key metrics. Provides input and recommendations for performance management and employee development. Conducts hiring, training and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. Recognizes and recommends operational improvements.
ESSENTIAL FUNCTIONS
Manage day-to-day prescription dispensing in the fulfillment center.
Verify prescription information entered in the system by data entry or order entry.Â
Responsible for compliance with all applicable federal and state laws relating to the practice of pharmacy and the supervision of all pharmacy personnel.
Schedule and monitor staff and day-to-day workflow.
Develop employee’s skills, evaluate performance and provide feedback.
Oversees resolution of employee relations.
Conducts hiring, training and evaluation of staff.
Develop, track and monitor employees’ compliance to quality, service and production standards.
Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
Assist Senior Pharmacy Manager in monitoring costs to ensure compliance with cost to fill goals.
Address staff concerns and day-to-day operational, system, customer service, quality and professional issues.
Work in production as needed.
Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Represents pharmacy operations in cross-functional meetings and projects.
Other special projects and tasks as assigned.
On-Call Responsibilities
QUALIFICATIONS
B.S or Pharm.D. in Pharmacy
At least 3 years of relevant experience
Home Infusion/Specialty Pharmacy experience preferred
Experience in a fulfillment center a plus
Experience managing/training staff a plus
Pharmacist License in good standing in the state of Nevada. Must be willing to obtain a CA state license within a year. Other licenses may be required based on future business needs.
Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
PC skills including proficiency in Microsoft Office
Good organizational ability; strong attention to detail; ability to work in fast-paced production environment; willingness to work a flexible schedule based on business needs
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Â Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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