Guest Service Representative

Job DetailsJob Location: Las Vegas, NV 89109Position Type: Full-Time/Part-TimeSalary Range: $16.00 - $18.00Job Shift: AnyJob Category: Customer ServiceJob Purpose: - The Guest Services role is critical in ensuring seamless communication and coordination within the organization. This position requires handling high-volume phone calls with professionalism, utilizing computer skills, and maintaining detailed organization to support the operational efficiency of the business. Key Responsibilities: - Maintain a professional demeanor while managing high-volume phone calls. - Utilize computers with excellent typing skills and knowledge of GSuite to perform daily tasks. - Demonstrate excellent verbal and written communication skills to effectively interact with team members and clients. - Organize and manage tasks with a detail-oriented approach, ensuring directives are followed accurately. - Work independently or as part of a team, displaying flexibility to work evenings and weekends as needed. - Apply phone etiquette to enhance customer interactions and support sales and dispatch operations. QualificationsRequired Education: - High school diploma or equivalent. Required Experience: - Experience in handling high-volume phone calls in a professional setting. - Proficiency in using computers and typing skills. - Familiarity with GSuite applications. Preferred Experience: - Previous experience in a sales role. - Experience in a dispatch position. - Advanced knowledge of GSuite. Required Skills and Abilities: - Strong verbal and written communication skills. - Ability to stay organized and detail-oriented. - Capability to follow directives accurately. Preferred Skills and Abilities: - Excellent phone etiquette. - Availability to work evenings and weekends. - Ability to work independently or collaboratively as part of a team.