The Bartender prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ bar/dining experience. Interacts with the bar guests, team members, and supervisors in a polite and a courteous manner to ensure gracious hospitality.Â
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ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Anticipate and accommodate the needs of the guests
Provides professional and exceptional service
Presents menus, answers questions, and makes suggestions for all food and beverage items
Inform guests of all food and beverage specials, with prices
Required to solicit any allergy or dietary restrictions from each guest
Accurately enter all orders into the POS system and follow proper cash/payment card procedures
Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable)
Maintain general cleanliness of bar and bar area and the entire venue
Makes sure all liquor displays and shelving are organized, and par levels are maintained
Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
Possesses in-depth knowledge of all food and beverage menus and the company
Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
Complies with Department of Health and company sanitation standards
Accurately completes all end-of-shift financial procedures
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
Properly sets up the bar stations, performs side-work and other opening/closing procedures as directed byÂ
management, including:Â
Ensures the bar and bar area is clean and free of debris
Sets bar with proper equipment, and settings as required
Wipes down bar-top, bar stools, lounge tables, and chairs
Stocks bar stations with prescribed supplies
Performs opening and closing side-work as prescribed
Properly follow all beverage requisition procedures
Reports all breakage, and damage of equipment or furniture immediately to management
Attends and participates in daily pre-service meetings
Attends and participates in any training sessions or departmental meetings
Learn by listening, observing other team members, and sharing knowledge while leading by example
Portrays a positive and professional attitude
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
Works as part of a team and provides help and support to all fellow team members
Assist and/ or complete additional tasks as assigned
TRAININGÂ REQUIREMENTS:
Tao Group Hospitality in-venue bartender training
EDUCATION/WORKINGÂ KNOWLEDGE:
- 1-2 years of professional beverage experience
- Previous bartender experience
- Experience in high-volume restaurant/nightclub/loungeÂ
SKILLSÂ Â PHYSICALÂ DEMANDSÂ /Â WORKÂ ENVIRONMENTÂ /Â SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, and stand for extended periods of time
- Must be able to move quicklyÂ
- Must be able to push and lift up to 75 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Exposure to hot kitchen elements or cleaning materials.
- May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance, adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
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