Food Runner - Fine Dining

Company Description

Job Description

The Food Runner is responsible for the accurate and timely delivery of food from the kitchen to guests at Wynn Las Vegas. This role supports front-of-house service by ensuring orders are delivered efficiently, tables are properly maintained, and communication between the kitchen and service team is seamless.

The Food Runner plays a key role in maintaining service speed, accuracy, and overall guest satisfaction in a fast-paced, high-volume environment.

Key Responsibilities

Food Delivery & Service Support

• Deliver food from the kitchen to guests quickly and accurately to maintain service efficiency
• Ensure proper handling and presentation of food items during delivery
• Assist servers in maintaining table satisfaction by supporting food delivery needs
• Follow proper service timing to avoid delays and ensure guest satisfaction

Order Accuracy & Communication

• Verify orders for accuracy before delivering to guests
• Communicate proactively with kitchen staff and servers regarding order status
• Relay guest needs or issues to the appropriate team members in real time
• Assist with coordination of multiple orders during peak service periods

Guest Interaction

• Deliver food with a friendly, professional, and approachable demeanor
• Provide basic descriptions of menu items when delivering food
• Respond to simple guest requests or direct them to the appropriate team member
• Maintain a positive and energetic presence throughout shifts

Operational Efficiency

• Assist with stocking and maintaining service stations (plates, utensils, napkins, etc.)
• Support opening, side work, and closing duties as assigned
• Maintain organization of the kitchen pass/expo area
• Ensure readiness of service equipment and materials during shifts

Dining Room Awareness

• Maintain awareness of table status and dining flow to anticipate service needs
• Assist bussers and servers with table maintenance when needed
• Support overall team operations to ensure smooth and efficient service

Compliance & Brand Standards

• Adhere to all Wynn grooming, uniform, and presentation standards
• Follow all health, safety, and sanitation guidelines
• Execute all duties in accordance with Wynn policies and departmental standards

Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous restaurant, hospitality, or food runner experience preferred
• Experience in high-volume or fast-paced environments a plus
• Candidates must be at least 21 years of age

Knowledge & Skills

• Strong communication and teamwork skills
• Ability to multitask and work efficiently under pressure
• Basic knowledge of food service and menu items
• Strong sense of urgency and attention to detail

Licenses & Certifications

• Must be able to obtain and maintain all required work cards and licenses

Work Environment

• Casual dining restaurant within a luxury resort setting
• Fast-paced, high-volume environment requiring constant movement
• Requires ability to stand, walk, carry trays, and lift throughout shift
• Flexible schedule required, including evenings, weekends, and holidays

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.