Surveillance Investigator Trainee

Essential Functions and Responsibilities:  

• Provide timely and courteous guest service consistent with the company’s guest service culture 

• Monitor guest and employee activity using a CCTV surveillance system to identify, document, and report illegal, suspicious, or non-compliant behavior 

• Conduct routine audits, player evaluations, close watches, and department-specific reviews

• Perform tape/VCR checks and dealer pace audits as assigned 

• Maintain working knowledge of current gaming operations, surveillance procedures, and internal controls 

• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position 

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

• Perform other duties as assigned

Qualifications 

• 1 year of law enforcement, security, or surveillance operations experience preferred. 

• Ability to follow instructions and complete tasks accurately in a fast-paced environment 

• Strong communication skills and willingness to work as part of a team 

• Committed to fostering a respectful, inclusive, and safety-conscious work environment 

• Ability to access and input information using a moderately complex computer system 

Requirements 

• This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana 

• At least 21 years of age

• High School Diploma or equivalent 

• Ability to effectively communicate in English, both written and verbal 

• Obtain and maintain all work cards as required by the company 

• Verify right to work in the United States 

Work Cards 

• Nevada Gaming Registration 

Physical Requirements 

• Occasionally push/pull up to 25 lbs. 

• Occasionally lift and/or carry up to 25 lbs. at floor, knee, waist, and chest levels 

• Occasionally quat, kneel, reach, bend, twist 

• Constantly sit and work at a desk or computer  

• Occasionally standing and walking 

• Ability to communicate using in-person speech, radios, and telephone  

• Ability to hear, understand, and distinguish speech and/or other sound in person  

• Ability to distinguish between shades of color 

• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions 

• Indoor 

• Smoky 

• Bright flashing lights 

• Exposure to dust, fumes and/or gases 

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.