Administrative Assistant

Role Summary: 

The Administrative Assistant greets visitors entering the agency, ensures that visitors are logged in and out and answers incoming calls to the main phone line. This role is responsible for completing administrative tasks such as copying, scanning, filing paperwork, accepting and distributing mail.

Responsibilities (include but not limited to): 

• Maintain a professional representation of the agency by always welcoming clients and visitors with positive communication skills;
• Provides administrative support in activities such as scanning and filing of completed client paperwork and copying of client documentation upon request;
• Act as contact for anyone outside the agency by answering phone calls and directing them appropriately;
• Use proprietary software for client management (will train);
• Other duties as assigned based on agency needs.

Qualifications

• Must possess excellent verbal and written communication skills (bilingual proficiency preferred);
• Superior customer service skills required;
• Demonstrates proficiency in using computers and standard office software, with the ability to work efficiently in a high-volume, fast-paced environment;
• Experience performing administrative duties, including professional telephone communication, document scanning, filing, and general office support functions;
• Exhibits strong organization skills and consistently maintains a professional and courteous telephone manner;
• Background Record check will be completed prior to employment;
• Ability to work effectively with and meet the needs of people from a wide range of backgrounds, identities, cultures, nationalities, and languages that make up the rich complexity of Child Care Circuit, including its employees, partners in the community, and clientele.

Supervisory Responsibility: None

Travel: None

Work Environment: This job operates in a professional office environment and uses standard office equipment, such as computers, scanners, phones, photocopiers, filing cabinets, and printers.

The Community Group participates in the E-Verify program to determine the immigration and work-eligibility status of prospective employees. Please refer to the Notice of E-Verify Participation and the Right to Work documents for more information.

The Community Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law.  We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.