(Korean Bilingual) Warehouse Operations Support Specialist

Requirements

Responsibilities

• Develop and maintain warehouse SOPs to standardize daily operations.
  
• Define KPIs and performance metrics to support operational improvements.
  
• Assist with setup, launch, and stabilization of new warehouse sites.
  
• Improve workflow efficiency by designing and implementing optimized processes.
  
• Lead and support training programs for warehouse and operations staff.
  
• Monitor operational performance and execute initiatives for cost control and revenue improvement.
  

Qualifications

• Bachelor’s degree in Supply Chain, Business, Economics, or related field
  
• Bilingual in English and Korean
  
• 1–3+ years of experience in warehousing, logistics, or B2B/B2C operations (preferred)
  
• Ability to work in a fast-paced, metrics-driven environment with a strong sense of urgency
  
• Willingness to travel within the U.S. and Canada
  
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  
• Experience with logistics systems, especially WMS, is a plus
  

Benefits

Benefits (Full-Time)

• Health, Dental, and Vision PPO Insurance
  
• Life, Short-Term Disability (STD), Long-Term Disability (LTD)
  
• 401(k) Plan
  
• Paid Time Off (PTO)
  
• Additional Paid Leave (bereavement, wedding, birth of child, etc.)
  
• Years of Service Awards
  
• Education Assistance Program (based on eligibility)