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NorX, LLC has an immediate opening for a Customer Service Representative to join our team in Lawrenceville, GA.
NorX, LLC. was organized in 1970. NorX is a distributor of rock crushing equipment, parts and other material handling parts and equipment.
Full time position: Monday – Friday, 8:00 AM – 5:00 PM
Primary responsibilities include:
- Handle incoming calls for replacement parts for aggregate-related equipment
- Identify customer needs and research parts
- Process customer inquiries, proposals and enter quotes/orders in a timely manner
- Administer entry of purchase orders and provide all backup needed to other departments
- Resolve order related problems, discrepancies, and customer related issues
- Accountable for order backlog management, tracking of orders and coordinating inbound/outbound shipments of parts
- Data Entry
- Filing
- Build and maintain customer relationships
- Perform other duties and/or special projects as required
NorX, inc. Employees Enjoy:
- Paid Vacation
- Paid Holidays
- Health Benefits; 401K
- Competitive Salary
Requirements:
- Aggregate industry experience preferred
- Ability to talk with customers by phone and receive orders
- Strong working knowledge of Microsoft Office applications including Outlook, Excel, and Word
- Excellent verbal and written communication skills
- Minimum 2 years inside sales experience in a high-volume environment preferred
- Ability to operate a forklift following safety policies
- Ability to occasionally lift up to 50 lbs.
- Ability to walk or stand for lengthy periods of time
- High work ethic, reliable and punctual in reporting for scheduled work
- Positive attitude and willingness to grow and contribute to overall team’s success
- Data Entry skills required
- Maintaining orderly paperwork
- Establish strong working relations with co-workers, customers and vendors
- High School or equivalent education
Other Requirements:
- Pass a pre-employment drug screen and pre-employment physical
Learn more about this Employer on their Career Site
