Wingstop Restaurant Supervisor- Opening Soon!- Full Time

About the Role:

As a Wingstop Restaurant Supervisor for an opening location in LEAVENWORTH, KANSAS, you will play a pivotal role in establishing and maintaining high standards of customer service, operational efficiency, and team performance from day one. You will oversee daily restaurant operations, ensuring that all team members deliver exceptional food quality and customer experiences in a fast-paced environment. Your leadership will be essential in training and motivating staff, managing inventory, and maintaining compliance with health and safety regulations. You will collaborate closely with management to implement company policies and drive sales growth while fostering a positive and inclusive workplace culture. Ultimately, your efforts will contribute to the successful launch and ongoing success of the new Wingstop location, setting a strong foundation for long-term operational excellence.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a supervisory or leadership role within the restaurant or food service industry.
• Strong understanding of food safety and sanitation standards.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience working in a fast-casual or quick-service restaurant environment.
• Familiarity with Wingstop brand standards and menu offerings.
• Basic knowledge of inventory management and scheduling software.
• Certification in food safety (e.g., ServSafe).
• Demonstrated ability to lead and develop diverse teams.

Responsibilities:

• Supervise and support restaurant staff during daily operations to ensure efficient service and adherence to company standards.
• Train new employees on Wingstop procedures, customer service expectations, and food safety protocols.
• Monitor inventory levels, place orders as needed, and manage waste to optimize cost control.
• Ensure compliance with all health, safety, and sanitation regulations to maintain a safe environment for employees and customers.
• Handle customer inquiries and resolve issues promptly to maintain high satisfaction and positive brand reputation.
• Assist in scheduling staff shifts to meet operational needs while managing labor costs effectively.
• Collaborate with management to analyze sales data and implement strategies to meet or exceed performance goals.
• Lead by example to foster a team-oriented, respectful, and inclusive workplace culture.

Skills:

The required skills such as leadership, communication, and knowledge of food safety are essential for effectively managing daily restaurant operations and ensuring a high-quality customer experience. Supervisory skills enable the candidate to train and motivate team members, fostering a productive and positive work environment. Problem-solving and conflict resolution skills are used daily to address customer concerns and operational challenges promptly. Preferred skills like familiarity with inventory management and scheduling software streamline operational efficiency and labor management. Additionally, the ability to analyze sales data and implement strategic initiatives supports the restaurant's growth and success.