Residency Program Coordinator

Residency Program Coordinator (Behavioral Health)

Backpack Health | Remote/Hybrid

Location: Remote
License Required: Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent)
Salary: $60,000/year
⏰ Schedule: Full-Time

Make an Impact Beyond the Caseload

At Backpack Health, we’re not just delivering care—we’re building the future of behavioral health. As a Residency Program Coordinator, you’ll play a pivotal role in shaping the next generation of clinicians while maintaining a small clinical caseload of your own.

If you’re highly organized, clinically grounded, and excited about mentoring systems and people—not just clients—this role offers a unique blend of leadership, coordination, and direct impact.

What You’ll Do

You’ll be the engine that keeps our Clinical Residency Program running smoothly and effectively:

• Lead onboarding and orientation, ensuring every resident is set up for success from day one
• Coordinate scheduling, communication, and daily program operations
• Maintain accurate, audit-ready documentation aligned with CARF standards
• Track supervision hours, training progress, and licensure milestones
• Support trainings, workshops, and program events from planning to execution
• Serve as a key point of contact for residents, supervisors, and leadership
• Partner across teams (Clinical Ops, HR, Compliance) to keep everything aligned
• Contribute to quality improvement initiatives that strengthen the program
• Maintain a small therapy caseload, delivering high-quality, client-centered care
• Assist with client coordination, including referrals and transitions

What Success Looks Like

• Residents are fully onboarded and confident on day one
• Documentation is consistently accurate, complete, and audit-ready
• Communication is timely, clear, and reliable
• Trainings and supervision sessions run smoothly and on schedule
• Program data and reports are delivered accurately and on time

What You Bring

• Master’s degree in Social Work, Counseling, Psychology, or related field
• Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent) — required for providing therapy services
• 2+ years of behavioral health experience, including direct clinical care
• Strong organization and attention to detail—you don’t let things fall through the cracks
• Ability to manage multiple priorities in a fast-paced environment
• Experience with program coordination or training programs (a plus)
• Familiarity with CARF, Medicaid documentation, and licensure tracking
• Comfort with EHR systems and tools like Google Workspace or Microsoft Office
• A collaborative, proactive, and solutions-focused mindset

Work Environment

• Fully remote with occasional in-person meetings or events
• Standard business hours with some flexibility
• Minimal, planned travel
• Collaborative, virtual-first team environment

Why Backpack Health?

We’re on a mission to expand access to high-quality behavioral health care for youth and families—and our residency program is at the heart of that work.

In this role, you won’t just support a program—you’ll help develop clinicians, strengthen systems, and improve care at scale.

How We Support You

Growth & Development – CEU reimbursement, clinical supervision, and career advancement opportunities
Supportive Team Culture – Work alongside passionate clinicians and operators who care about the mission
Competitive Benefits Package

• Medical, Dental & Vision Insurance
• 401(k) with 3% company match
• Paid Holidays & Generous PTO

Backpack Health is an Equal Opportunity Employer. We believe that the strength of our care depends on the diversity and well-being of our team. We celebrate differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other traits that make each person unique. We welcome and encourage diverse candidates to apply for any position for which they are qualified and to bring their unique perspectives, experiences, and talents to our team.

Backpack Health is an Equal Opportunity Employer. We believe that the strength of our care depends on the diversity and well-being of our team. We celebrate differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other traits that make each person unique. We welcome and encourage diverse candidates to apply for any position for which they are qualified and to bring their unique perspectives, experiences, and talents to our team.