Clinical Pharmacy Manager-Ambulatory Care

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Job Description: Clinical Pharmacy Manager – Ambulatory Care

Position Summary:

We are seeking a dynamic and experienced Clinical Pharmacy Manager to lead and advance pharmacy services in the ambulatory care setting. This individual will provide both leadership and direct patient care through Collaborative Drug Therapy Management (CDTM) agreements, oversee clinical and operational initiatives, and ensure financial sustainability through optimized billing and reimbursement practices. The manager will also be responsible for developing and overseeing gold bagging programs, working collaboratively with physicians, nursing, pharmacy, and administrative teams to enhance patient care, safety, and access.

Key Responsibilities

Clinical Services & CDTM

• Provide direct patient care under CDTM agreements in collaboration with medical providers, including initiation, modification, and monitoring of therapy.
• Deliver comprehensive medication management services, focusing on chronic disease management and supportive care as applicable.
• Educate and counsel patients and caregivers to optimize therapy and adherence.
• Serve as a clinical resource for providers and the interdisciplinary care team.

Leadership & Program Development

• Manage and expand ambulatory clinical pharmacy services.
• Lead implementation and oversight of gold bagging initiatives to ensure safe, efficient, and standardized delivery of specialty medications in ambulatory settings.
• Collaborate with medical and administrative leadership to identify new service opportunities and expand pharmacist involvement in direct patient care.

Financial Management & Billing Oversight

• Partner with revenue cycle and finance teams to optimize billing workflows for pharmacist-led visits, CDTM encounters, and clinical pharmacy services.
• Ensure accurate documentation and charge capture for clinical services.
• Monitor reimbursement and identify opportunities to enhance financial performance and sustainability.
• Track, report, and present clinical, operational, and financial metrics to leadership.

Education, Research & Performance Improvement

• Lead and participate in quality improvement initiatives to enhance patient care and service delivery.
• Ensure compliance with institutional, state, and federal regulations.
• Provide ongoing education to providers, nurses, pharmacists, and patients.
• Mentor and precept pharmacy residents, students.
• Contribute to the development of protocols, clinical guidelines, and evidence-based practice initiatives.

Eligibility Requirements:

Education & Licensure

• Doctor of Pharmacy from an ACPE-accredited college of pharmacy.
• Valid NYS Pharmacist license and registration.
• Completion of PGY2 Residency in ambulatory care highly preferred.
• Board certification in Ambulatory Care (BCACP) preferred.

Experience

• Prior leadership or supervisory experience preferred.
• Experience in academic or teaching hospitals is desirable.
• Experience in research/performance improvement is desirable.

Knowledge & Skills

• In-depth knowledge of ambulatory care pharmacotherapy, ambulatory practice models, billing processes, and gold bagging operations.

• Excellent analytical, organizational, communication, and teaching skills.
• Strong commitment to patient safety, evidence-based practice, and quality improvement.