Prudent Publishing Company, Inc.,established in 1929, is the leading mail order publisher of premium quality personalized greeting cards known as Gallery Collection®.

Remote Junior Customer Service Coordinator

We are seeking a bright and enthusiastic customer service coordinator to join our team.

This position is fully remote. The candidate must reside in one of the following states: NJ/NY/CT/ FL.

Shift Available:

11:00 am – 7:00 pm

Are you an energetic team player with excellent communication skills? Your personable phone manner, positive energy and problem-solving skills will be fully utilized as you uphold our high customer service standards.

The right candidate for this position is a self-starter with previous customer service experience, strong computer skills, proficiency in MS Office and experience working with CRM systems. Ability to speak Spanish is a plus.

We are looking for a Junior Customer Service Coordinator who can:

Respond promptly and professionally to customer inquiries, concerns, and requests via phone, email, and live chat
Accurately place customer orders and maintain detailed records of customer interactions
Take ownership of customer issues and ensure timely, effective resolution through appropriate follow-up
Work both independently and collaboratively within a team environment while maintaining a positive, professional, and enthusiastic attitude

We offer a comprehensive benefits package including Paid Time Off (PTO), health and dental insurance, 401K, flexible schedules, and a collaborative work environment.

Learn more about this Employer on their Career Site

Junior Customer Service Coordinator - Remote