Warehouse - Manager, Warehouse

POSITION SUMMARY:

The Warehouse Manager is responsible for leading all warehouse and distribution operations at the Lee's Summit facility, ensuring the safe, efficient, and cost-effective movement of materials from production through customer shipment.

The role provides strategic and operational leadership for receiving, inventory management, warehousing, picking, shipping, transportation coordination, and SAP Extended Warehouse Management (EWM) execution. The Warehouse Manager develops supervisors and warehouse teams while driving operational excellence across safety, service, inventory accuracy, productivity, and continuous improvement.

As a key member of the Operations Leadership Team, this role partners closely with Customer Service, Planning, Manufacturing, Transportation, Procurement, and Quality to ensure customer commitments are met while continuously improving warehouse performance.

POSITION RESPONSIBILITES:

1. Safety, Compliance & Food Safety

• Build and maintain a zero-incident safety culture.
• Ensure compliance with OSHA, HACCP, GMP, company safety policies and food safety requirements.
• Lead serious incident investigations and corrective actions.
• Ensure supervisors consistently execute daily safety expectations.
• Champion 5S and visual workplace standards.

2. Operational Leadership

Provide overall leadership for:

• Receiving
• Finished Goods Warehouse
• Raw Material Warehouse
• Shipping
• Inventory Control
• Material Flow
• Yard Management
• SAP Warehouse Operations

Ensure all warehouse activities support production requirements and customer delivery expectations.

Own warehouse performance through daily operational reviews and KPI management.

3. Customer Service & Order Fulfillment

Own warehouse execution of customer shipments by ensuring:

• Orders are picked on time
• Trucks depart as scheduled
• Priority orders are executed quickly
• Customer escalations receive immediate attention
• Cross-functional recovery plans are developed during shortages

Partner daily with:

• Customer Service
• Planning
• Transportation
• Manufacturing

to maximize OTIF performance.

4. SAP Warehouse Excellence

Serve as the warehouse business owner for SAP EWM execution.

Responsible for:

• Warehouse transaction accuracy
• Scanning discipline
• Inventory integrity
• Bin accuracy
• Warehouse Monitor utilization
• System compliance
• Process standardization

Lead continuous improvement of SAP warehouse processes.

Develop warehouse super users and ensure consistent adherence to standard work.

5. Inventory Accuracy

Own inventory integrity throughout the warehouse.

Lead:

• Cycle Count Program
• Root Cause Analysis
• Inventory Adjustments
• Inventory Reconciliation
• Transaction Audits

Target world-class inventory accuracy.

6. Transportation & Shipping

Partner with Transportation to optimize:

• Load planning
• Trailer utilization
• Shipping schedules
• Dock utilization
• Carrier performance
• On-time departures

Ensure warehouse readiness supports transportation efficiency.

7. Labour Planning

Develop labour strategies that align staffing with customer demand.

Responsible for:

• Staffing plans
• Overtime management
• Temporary labour
• Shift scheduling
• Workforce balancing
• Productivity improvement

Monitor labour cost and productivity daily.

8. Leadership & People Development

Lead Warehouse Supervisors and Inventory personnel.

Responsibilities include:

• Coaching supervisors
• Performance management
• Succession planning
• Leadership development
• Employee engagement
• Accountability culture
• Training effectiveness

Build a high-performance warehouse leadership team.

9. Continuous Improvement

Lead warehouse improvement initiatives focused on:

• Material flow
• Warehouse layout
• Space utilization
• Productivity
• Labour efficiency
• Inventory accuracy
• Dock flow
• Automation opportunities

Utilize Lean principles and structured problem solving.

10. Performance Management

Develop warehouse scorecards and review performance daily.

Key metrics include:

• Safety
• OTIF
• Inventory Accuracy
• Picking Accuracy
• Shipping Accuracy
• Dock-to-Stock Time
• Trailer Turnaround
• Warehouse Productivity
• Labour Cost
• Overtime
• Customer Service Levels
• Backlog Recovery
• SAP Compliance

Qualifications

Education

Bachelor's degree in Supply Chain, Operations, Business or related field preferred.

Experience

• 8–10 years of warehouse leadership in manufacturing
• Minimum 5 years managing supervisors
• Experience leading warehouses exceeding 75 employees preferred
• High-volume manufacturing experience required
• Food packaging or plastics experience preferred
• Multi-shift operation experience required

Technical Skills

• SAP S/4HANA
• SAP EWM
• Warehouse Management Systems
• Inventory Control
• Transportation Coordination
• Microsoft Excel
• KPI reporting
• Labour planning

Core Competencies

• • Strategic thinker
  • Strong operational execution
  • Customer-focused
  • High accountability
  • Excellent coaching ability
  • Data-driven decision maker
  • Continuous improvement mindset
  • Change leadership
  • Cross-functional collaboration
  • Calm under pressure
  • High sense of urgency