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Customer Service Rep(05384) - 7709 Parkway Dr

Domino's
Posted 21 days ago, valid for 15 days
Location

Leeds, AL 35094, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Customer Experience Representative at Domino's is responsible for ensuring a positive customer experience both in-store and over the phone.
  • Candidates should possess excellent customer service skills, effective communication abilities, and the capability to work in a fast-paced environment.
  • This position requires individuals to be at least 16 years old and able to pass a background check.
  • The role involves greeting customers, taking orders, and maintaining store cleanliness while working with technology and Point of Sales Systems.
  • Salary details are not provided, and no specific years of experience are required for this entry-level position.

Job Description

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
  • Take ownership of customer concerns and work with management to WOW them!
  • Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!
 
 
Necessary Skills:
• Ability to multi-task/work efficiently under pressure
• Ability to work in a fast-paced environment - Handle the Rush
• Effective communication with team members and customers
• Understand safe food handling, food storage and sanitation
• Ability to work nights and weekends
• Excellent customer service skills and basic math
• Ability to take direction from management
 
​*Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards.
 
 
 
  • Job Category Org: Store Customer Service Rep



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