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Description
KC Rehab is committed to providing high-quality, patient-centered care in a supportive and team-oriented environment. Our front office team plays a vital role in creating a positive experience for every patient who walks through our doors.
KC Rehab is seeking a detail-oriented and customer-focused Front Office Assistant to join our clinic team. This role is the first point of contact for patients and plays a key role in delivering an excellent patient experience while supporting daily clinic operations.
Key Responsibilities
- Greet patients and visitors in a professional and welcoming manner
- Answer phones and manage incoming communications
- Schedule patient appointments and support clinic flow
- Assemble and maintain accurate patient records and documentation
- Verify insurance coverage and assist with billing-related documentation
- Ensure all required patient information is complete in the EMR system
- Process and send Plan of Care, progress notes, and other communications to physicians and referral sources
- Collect insurance co-pays
- Support general office duties such as faxing, filing, and mail distribution
- Perform other duties as assigned
Compensation and Benefits
KC Rehab offers a competitive compensation package. Full-time employees are eligible for benefits including medical, dental, vision, paid time off, and other company-sponsored benefits. This position may also be eligible for bonus opportunities based on performance and/or clinic goals.
Equal Opportunity Employer Statement
KC Rehab is an Equal Opportunity Employer and maintains a drug-free workplace. We comply with all applicable ADA regulations.
Requirements
Qualifications
- High school diploma or GED required
- One or more years of medical office, records, or administrative experience preferred
- Strong attention to detail and accuracy
- Excellent customer service and interpersonal skills
- Basic computer skills including Microsoft Office and EMR systems preferred
- Ability to multitask in a fast-paced environment
Learn more about this Employer on their Career Site
