EOC - Enterprise Systems Monitoring Integration Engineer

Seeking a Systems Engineer to support federal client with enterprise monitoring of distributed systems. The candidate will have 5 years of experience demonstrating comprehensive knowledge of key tasks in one or more system monitoring software packages to include DataDog, Dynatrace, IBM Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager), Operations Center, Topaz (MicroFocus), or Operations Center MVS. The installation, configuration, and management of these tools to include working with the application teams to gather requirements and tune the systems for alert thresholds. Supporting after hours incidents as needed. 

• Architecture and Deployment: Engineer and deploy monitoring agents, collectors, and integrations across Windows, Linux, and virtualized environments.
• Develop and maintain integrations between monitoring systems and IT Service Management (ITSM) tools for incident generation (ServiceNow), CMDB synchronization, and workflow automation.
• Write scripts and use APIs for automation, data processing, and integration between disparate systems.
• Provide root cause analysis and troubleshooting for monitoring and integration issues, working with support teams to resolve incidents.
• Develop operational procedures, runbooks, and "as-built" documentation.
• Implement solutions with security and compliance requirements in mind, such as STIGs and FISMA.

Minimum Qualifications

• Bachelor’s Degree required or equivalent relevant experience. Master’s Degree preferred.
• 8-10 years of relevant experience to include: 5 years of experience in IT enterprise monitoring system design, implementation, and Level 3 support activities, 5 years of experience as an administrator of IBM AIX and or Red Hat Linux servers, 3 years of experience collecting requirements from application owners and implementing those requirements.
• Position is primarily telework but candidates must be commutable distance to Ashburn VA and be able to come in as needed.

Required Skills and Qualifications

• 5+ years of hands-on experience in enterprise monitoring and IT infrastructure management.
• Proficiency with Windows Server and Linux (e.g., RHEL, CentOS).
• Strong skills in scripting languages such as GO, and Python, and experience with REST APIs.
• Solid understanding of networking concepts like TCP/IP, DNS, and protocols like SNMP, NetFlow, and syslog. 
• Experience with virtualization platforms like VMware vSphere or Hyper-V.
• Experience integrating with ServiceNow.
• Experience with log aggregation and monitoring tools like Splunk.
• After hours support of incidents as needed.
• Ability to solve complex technical problems and work under pressure.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.