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Patient Care Coordinator - Front Desk

MOUNTAIN LAND REHABILITATION LLC
Posted 5 days ago, valid for 5 days
Location

Lehi, UT 84043, US

Salary

$18 - $20 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Mountain Land Physical Therapy is seeking a Patient Care Coordinator for their outpatient clinic in Lehi, offering a salary range of $18-$20 per hour.
  • The position requires a friendly, organized, and tech-savvy individual to manage scheduling and payment collection while ensuring a welcoming experience for patients.
  • Candidates should have a high school diploma and preferably some experience in customer service, front office, or medical receptionist roles.
  • The role involves greeting patients, managing schedules, collecting payments, and maintaining HIPAA compliance, with training provided for those new to healthcare.
  • The clinic offers a supportive culture, benefits including health insurance and a 401(k) with employer match, and opportunities for growth in various areas of clinic operations.

Description

Location: [Address]


Schedule: Full-Time, Monday - Friday during clinic hours


Pay Range: $18-$20/hour


Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks


Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training 


The Position:

Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in Lehi. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare. 


What You’ll Do:

  • Greet and check in patients, creating a friendly and professional first impression
  • Manage provider schedules using our scheduling software
  • Collect co-pays, co-insurance, deductibles, and private payments at time of service
  • Answer phones and respond to emails with excellent customer service
  • Maintain HIPAA compliance and confidentiality in all patient interaction 
  • Keep the front desk and waiting area organized, efficient, and welcoming
  • Assist with administrative tasks and accurate patient information updates as needed

What We’re Looking For:

  • Front office, medical receptionist, hospitality, retail, or customer service experience preferred 
  • Comfortable using computers (Microsoft Office) and learning new software quickly
  • Strong communication, attention to detail, and ability to multitask
  • Friendly, team-oriented, professional demeanor
  • Willingness to learn and grow in a healthcare setting

Why Join Us:

  • Supportive clinic culture with training and mentorship
  • Clear growth opportunities (medical billing, clinic operations, support services)
  • Meaningful work helping patients stay consistent with their plan of care and recovery

Requirements

  • High school diploma or equivalent
  • Friendly, professional communication skills
  • Comfortable using computers and learning new software
  • Able to multitask in a fast-paced clinic
  • Reliable and punctual
  • Customer service or office experience preferred



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