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Lead DevOps Engineer

Gabb Wireless
Posted 25 days ago, valid for a month
Location

Lehi, Utah 84043, UT

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Gabb is looking for a hands-on DevOps leader with at least 6 years of experience in DevOps, SRE, or infrastructure engineering, including 2 years in a leadership role.
  • The role involves owning infrastructure reliability, CI/CD, observability, incident response, and cost management while leading a small team of engineers.
  • Candidates should have strong experience with AWS, Kubernetes, and infrastructure as code, as well as a proven track record of scaling systems to millions of users.
  • The position offers competitive compensation commensurate with experience, along with generous insurance coverage, a 401(k) with employer match, and unlimited PTO.
  • Gabb promotes a collaborative culture focused on protecting kids and making a positive impact on families.

Gabb gives families a better choice for their kids’ first technology. Our product portfolio spans purpose-built hardware alongside digital services. Everything we build is designed to let families introduce technology in steps, giving kids connection without the harms of a fully open smartphone. We’re a fast-growing, mission-driven company headquartered in Lehi, Utah, with a team that genuinely loves what we do and why we do it.

ABOUT THE ROLE

Gabb is seeking a hands-on DevOps leader to help scale and operate our infrastructure. This is a player/coach role where you’ll spend most of your time building, improving, and supporting our platform while leading a small team of engineers. We’re looking for someone who can quickly assess our environment and drive practical improvements.

You will own infrastructure reliability, CI/CD, observability, incident response, and cost management. This role is deeply hands-on and includes participating in on-call and actively debugging production issues. You’ll also help guide a small DevOps team and improve how we operate day-to-day.

You’ll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement — not a purely strategic or management role.

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WHAT YOU'LL DO

INFRASTRUCTURE & RELIABILITY

  • Own infrastructure reliability and uptime across all environments — development, staging, and production

  • Design and implement scalable, resilient systems on AWS that support continued customer and device growth

  • Manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning

  • Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams


CI/CD & DEVELOPER PLATFORM
  • Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence

  • Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams

  • Manage Kubernetes and containerized workloads; drive infrastructure-as-code practices using Terraform, Helm, and related tooling


OBSERVABILITY & INCIDENT RESPONSE
  • Build and enhance observability practices — monitoring, logging, tracing, and alerting — that provide clear visibility into system health, performance, and risk

  • Establish and lead incident response practices including on-call structures, root cause analysis, and post-incident improvement processes

  • Provide leadership with regular reporting and dashboards on infrastructure health, performance trends, and cost


SYSTEMS, PROCESSES & OPERATIONAL MATURITY
  • Define and execute the infrastructure and platform roadmap aligned with company growth and product needs

  • Establish operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team

  • Drive infrastructure cost management — build visibility into cloud spend, identify waste, and align resource usage with business goals

  • Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions


TEAM LEADERSHIP
  • Lead, mentor, and grow a high-performing DevOps team — foster a culture of ownership, collaboration, and operational excellence

  • Set team direction, define roles and responsibilities, and build clear accountability structures

  • Collaborate with engineering, product, and executive leadership to translate business needs into technical initiatives and priorities


WHAT WE’RE LOOKING FOR

EXPERIENCE & SKILLS

  • 6+ years of experience in DevOps, SRE, or infrastructure engineering, with at least 2+ years leading teams

  • Demonstrated track record of building or significantly maturing a DevOps function — not just operating within an established one

  • Experience operating and scaling systems to millions of users or connected devices

  • Strong experience with AWS and cloud-based infrastructure at production scale

  • Experience with Kubernetes and containerized workloads in production environments

  • Expertise in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)

  • Strong command of observability practices: metrics, logging, tracing, and alerting systems

  • Experience managing multi-regional or highly available production systems with defined SLAs

  • Experience with infrastructure cost optimization — not just monitoring spend, but actively managing it


WHO YOU ARE
  • A builder — you assess what exists, identify what’s working and what isn’t, and construct the systems and processes needed to operate at the next level

  • A strong communicator who can translate infrastructure risk and technical trade-offs into business language for non-technical stakeholders

  • Disciplined about process without being rigid — you build frameworks that create consistency while leaving room for the team to move fast

  • Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows

  • Genuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product families depend on


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WHY YOU’LL LOVE IT HERE

  • Mission-driven company protecting kids and making a real difference for families

  • Competitive compensation commensurate with experience

  • Generous insurance coverage (up to 100% of premiums based on tenure)

  • 401(k) with employer match

  • Unlimited PTO and flexible scheduling where the role allows

  • Stock options

  • Pet insurance

  • An energetic, collaborative culture — and the best coworkers around




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