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Silver Cross Hospital is an extraordinary place to work. We鈥檙e known for our culture of excellence and delivery聽of unrivaled experiences聽for our patients, their families, the communities we serve鈥nd for each other. Come join us! It鈥檚 the way聽you聽want to be treated.
Position Summary: Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Responsible for coordinating all after-visit activities including: collection, review and update of all practice-specific forms, communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures.
Essential Duties and Responsibilities:
- Perform registration, check-in, and check-out for patient visits
- Schedule follow-up visits, including labs, imaging, and other diagnostic testing
- Collect co-pays
- Call patients for notification of schedule changes
Requirements:
- Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
- Exceptional customer service skills including the ability to use independent thinking, sound judgement, and creativity when resolving customer issues.
- Ability to balance priorities and effectively handle challenging situations.
- Excellent verbal communication skills.
- Comfort with computer technology and applications.
Education:
- High school diploma or GED required.
- Experience: Previous health-care experience strongly preferred. In-depth knowledge of insurance preferred
Work Shift Details:
Days - Variable weekday and weekend, Must be available nights, rotating weekends and holidaysDepartment:
SCMG LEMONT UCBenefits for You
At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.聽 聽
Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:
路聽聽聽聽聽聽 Medical, Dental and Vision plans
路聽聽聽聽聽聽 Life Insurance
路聽聽聽聽聽聽 Flexible Spending Account
路聽聽聽聽聽聽 Other voluntary benefit plans
路聽聽聽聽聽聽 PTO and Sick time
路聽聽聽聽聽聽 401(k) plan with a match
路聽聽聽聽聽聽 Wellness program
路聽聽聽聽聽聽 Tuition Reimbursement
Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.聽 However,registry employees are ineligible for Health and Welfare benefits.
The expected pay for this position is listed below:
$17.99 - $22.48The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.
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