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Customer Service Representative

LEMONT PARK DISTRICT
Posted 14 days ago, valid for 22 days
Location

Lemont, IL, US

Salary

$15 - $19.84 per hour

Contract type

Part Time

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Sonic Summary

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  • The Lemont Park District is seeking a part-time Customer Service Representative in Lemont, IL, with a salary range of $15.00 to $19.84 per hour for applicants aged 18 and over, and a minimum starting wage of $13.00 for those aged 16.
  • This role involves being the first point of contact for community members and guests, promoting wellness, health, and fitness.
  • Responsibilities include greeting customers, assisting with registrations and payments, managing front counter operations, and conducting facility tours.
  • Candidates must be at least 16 years old and possess strong customer service skills, with CPR/AED/First Aid certification required within 90 days of hire.
  • The position offers flexible schedules, part-time benefits including paid leave, a free CORE membership, and opportunities for skill development.

Job DetailsJob Location: Lemont Park District - Lemont, IL 60439Position Type: Part - TimeSalary Range: $15.00 - $19.84 HourlyJob Category: Customer ServiceSalary Range for 18 and over is $15.00 - $19.84  Minimum Starting Wage for 16 is $13.00 The Customer Service Representative is in many instances the first impression the local community members and guests see when they visit our facilities.  This position is a part of promoting wellness, health, and fitness.  You will receive training in industry standard management software, administrative duties, and processing finances.   Essential Job Functions and Responsibilities:    Greet customers and guests promptly in a friendly and professional manner as they come in and as they leave. Responsible for assisting members and guests with registration process, payment, membership, facilities, facility rentals, parks, etc. in a timely fashion. Accept and process program, facility and membership registrations and any transfer, suspension, and cancellation request. Answer telephone in a timely and courteous manner with messages communicated promptly. Handle cash, check, or bank cards for payment. Making change accurately and reconciling. Manage the front counter operations including paperwork filing and maintaining guest records. Conduct CORE tours with patrons. Performs basic cleaning, sanitizing, maintaining and up-keeping tasks. Ability to multitask, be flexible and adaptable to new situations. Perform other duties as assigned.   Job Qualifications:   Applicants must be 16 years of age or older in compliance with Illinois Child Labor Laws and the Fair Labor Standards Act. Requires strong people, customer service and leadership skills. Skills in math, detail orientation, cash handling and computer preferred. CPR/AED/First Aid certification within 90 days of hire. Ability to lift and/or move up to 50 lbs. with assistance.    Work Environment:    The physical demands of this position are minimal, however active.  Perform hand and arm movements as when working on a computer keyboard or calculator.  Reading handwritten information and writing legibly.  Job may include standing, walking, lifting, twisting, bending, or squatting.    What WE Offer - Part Time Benefits:    Paid Leave Free CORE Membership and discounts on other programs Fun and Educational Environment Flexible Schedules Lasting Friendships Skill Development Community Impact Qualifications




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