Finance Customer Service Representative-Part-time

Description

The Village of Lemont is seeking a detail-oriented, and collaborative Finance Customer Service Representative to join our team! In this key front-line role, you’ll assist residents and staff, process payments, and support financial and administrative operations within the Finance Department.

We’re looking for someone with a positive attitude and a team-oriented mindset who excels in a customer-facing role and values providing exceptional service.

Key Responsibilities:

• Deliver outstanding customer service at the front desk, by phone, and via email
• Process utility payments, permits, licenses, and other financial transactions
• Assist with utility billing, account updates, and invoice distribution
• Perform clerical duties such as data entry, scanning, and recordkeeping
• Support other departments with permits, documentation, and finance-related inquiries

Requirements

• High school diploma or equivalent (additional education/training preferred)
• 1–3 years of experience in customer service, finance, or administrative roles
• Strong communication, organizational, and interpersonal skills
• Proficiency in Microsoft Office and ability to learn financial systems
• Demonstrated ability to work cooperatively with a professional and approachable demeanor

Benefits include:

• Starting Salary: $23.00+/hour DOQ
• Schedule: 27.5 hours per week (part-time), Shift time TBD
• Paid Time Off (PTO) Eligible
• Paid Village Holidays
• IMRF Pension Eligible

Become part of a supportive municipal team where your contributions make a real impact on the community!