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Shift/Hours: 1st Shift, Monday - Friday 6:30am - 2:30pm
Position is a liaison between the distribution center and the customer care centers in resolving customer service concerns related to quality and service commitments.Â
Researches and resolves questions from CAL, e-mail, and / or phone from Customer Care Center Representatives or distribution center employees regarding WIP. Updates orders and customer information and returns in a timely manner.  Investigates and resolves orders. Â
Provides regular feedback to Team Manager and Production Employees regarding common issues with orders and potential solutions.Â
Maintain knowledge of the press, current printing processes and develop continuous process improvements that support the Lean philosophy and work environment.Â
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Basic Qualifications:
Education and Experience: HS/GED
Basic PC skills and knowledge of Microsoft Office Suite.
Must be 18 years of age or older
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Preferred Qualifications:
Experience: Strong verbal and written communication skills.  Analytical skills.
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Why Join Us:Â Â
We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!Â
There is a reason we boast numerous awards like “Great Place to Work Certified and “Best Place to Work For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.Â
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
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Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
