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Customer Service Representative I

Quest Diagnostics
Posted 2 months ago, valid for 5 days
Location

Lenexa, KS 66215, US

Salary

$17.2 per hour

Contract type

Full Time

Life Insurance
Disability Insurance
Flexible Spending Account

By applying, a Quest Diagnostics account will be created for you. Quest Diagnostics's Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • The Customer Service Representative I position is located in Lenexa, KS, and requires candidates to be available Tuesday to Saturday from 8:00 AM to 5:00 PM, with some on-site work required.
  • The pay range starts at $17.20 per hour, with potential shift differentials of 10% for second shift and 15% for third shift hours.
  • Candidates should have at least one year of relevant experience, as salary offers are based on various factors including skills, training, and education.
  • The role offers comprehensive benefits, including medical, dental, vision, wellness programs, and a 401(k) plan with company matching after 12 months of service.
  • Quest Diagnostics is an Equal Opportunity Employer and encourages veterans to apply, while also stating they do not accept unsolicited resumes from agencies.

Customer Service Representative I - Lenexa, KS, Tuesday to Saturday, 8:00 AM to 5:00 PM

While this position is remote - candidates must reside near Lenexa KS as there will be some requirements to periodically work On-site.

Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
•    Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
•    Best-in-class well-being programs
•    Annual, no-cost health assessment program Blueprint for Wellness®
•    healthyMINDS mental health program
•    Vacation and Health/Flex Time
•    6 Holidays plus 1 "MyDay" off
•    FinFit financial coaching and services
•    401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
•    Employee stock purchase plan
•    Life and disability insurance, plus buy-up option
•    Flexible Spending Accounts
•    Annual incentive plans
•    Matching gifts program
•    Education assistance through MyQuest for Education
•    Career advancement opportunities
•    and so much more!

Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.  


Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.



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By applying, a Quest Diagnostics account will be created for you. Quest Diagnostics's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.