Transportation Operations Supervisor

Location: Olathe / Lenexa, KS
Schedule: 8am-5pm, M-F with Saturday 1/2 days.

Position Summary

We are seeking a motivated and results-oriented Transportation Operations Supervisor to join our team.

In this role, you will oversee daily transportation operations, support commercial drivers, and help ensure safe, efficient, and customer-focused service. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at problem-solving, and is committed to building a positive team culture while driving operational excellence.

Key Responsibilities

Supervise the day-to-day transportation operations to ensure safe, efficient, and on-time service.
Lead, coach, and develop a team of hourly employees and commercial drivers while promoting accountability and engagement.
Manage daily staffing, scheduling, dispatch, and workforce planning to meet operational demands.
Monitor route performance, productivity, and service levels, proactively addressing operational challenges.
Serve as the primary point of contact for driver support, customer concerns, and operational escalations.
Ensure compliance with company policies, DOT regulations, and all safety standards.
Conduct regular safety meetings, performance discussions, and employee coaching sessions.
Collaborate with cross-functional teams to improve processes and deliver exceptional customer service.
Utilize Microsoft Excel and other operational systems to analyze data, prepare reports, and support decision-making.
Support extended business hours and occasional Saturday operations during peak seasons as needed.
Foster a culture of safety, teamwork, continuous improvement, and operational excellence.

Qualifications

Required

Previous leadership or supervisory experience in transportation, logistics, distribution, or a similar fast-paced operational environment.
Experience supervising hourly employees and commercial drivers.
Strong scheduling, dispatch, and workforce planning experience.
Excellent communication, interpersonal, and customer service skills.
Strong organizational, analytical, and problem-solving abilities.
Proficiency with Microsoft Office, including Excel, and the ability to learn new systems quickly.
Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
Strong attention to detail with a commitment to safety and compliance.

Preferred

Knowledge of DOT regulations and transportation industry best practices.
Experience using transportation management, routing, or dispatch software.
Experience with performance management, employee development, and continuous improvement initiatives.

What We're Looking For

The successful candidate is a proactive leader who enjoys working alongside their team, balancing operational priorities with employee development and customer satisfaction. They are adaptable, organized, and capable of making sound decisions in a dynamic environment while maintaining a strong focus on safety and service.

Why Join Us?

Opportunity to make an immediate impact in a critical leadership role.
Potential for permanent employment based on performance and business needs.
Collaborative, team-oriented work environment.
Opportunity to lead operational improvements and contribute to a culture of safety and excellence.

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