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Customer Care Representative I

Quest Diagnostics
Posted a day ago, valid for 11 days
Location

Lenexa, KS, US

Salary

$17.25 - $19 per hour

Contract type

Part Time

By applying, a Quest Diagnostics account will be created for you. Quest Diagnostics's Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • The position of Customer Care Representative I is a part-time role located in Lenexa, KS, requiring candidates to have at least one year of relevant experience.
  • This role involves delivering exceptional customer service through various communication channels including voice, email, and chat.
  • The pay range for this position starts at $17.25 per hour, with compensation based on skills, experience, and other factors.
  • Training is mandatory onsite for 4-5 weeks, and the work schedule is Monday to Friday from 10:00 AM to 2:00 PM Central time.
  • Part-time employees may also be eligible for benefits such as vacation time, holidays, and a 401(k) plan after 12 months of service.

Customer Care Representative I (Part-Time) - Lenexa, KS 

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Start date:  September 21st

Training: Must be able to attend training onsite for 4-5 weeks in Renner Blvd. Lenexa, KS. Schedule is Monday- Friday, 10:00AM - 2:00PM Central.

Work Schedule: Remote, Monday - Friday, 10:00AM - 2:00PM Central.

Pay Range: $17.25+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Part-time employees (29 hours or less per week) are eligible for:

  • Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week)  
  • 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week)
  • 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service
  • Annual incentive plans
  • Employee stock purchase plan
  • Education assistance through MyQuest for Education
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc. 


Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.



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By applying, a Quest Diagnostics account will be created for you. Quest Diagnostics's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.