Access Analyst

Position Summary / Career Interest:

• Must be proficient/certified as recognized through EPIC in Cadence.  This must be maintained throughout employment in this role.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Responsible for the build and maintenance of physician templates, visit types and blocks within the EHR by working with access and revenue cycle analysts, health system leaders/providers and HITs.
• Ensures adherence to template standards as developed by the Office of Access Management.
• Ensures builds are integrated seamlessly with enhancement technologies.
• Works with individual practices to process and manage requests for schedule changes.
• Obtains, compiles, and presents data and possible solutions (if requested) for the Office of Access Mgmt. working with multiple different departments across the health system (including Ambulatory Operations, HITS, Revenue Cycle, Telecom, Analytics & Reporting).
• Reviews dashboards, analyzes data, pulls preset reports or navigates within the system (such as appointment turnaround time, MyChart and internet appointment requests) on a regular basis to identify divergence of access and targets or identifies problems with capacity management.
• Regulates appropriate use of decision tree algorithms, scheduling policies and procedures, including regulating automated call distribution system and appointment phone numbers/scripting.
• Recommends improvements and provides feedback/guidance to appropriate entities and partners including specialties, Access Office leadership or others as appropriate to resolve issues or concerns.
• Implements best practices based on leadership guidance and in collaboration with team.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

• Bachelors Degree from an accredited College or University
• 3 or more years of healthcare clinic operations with familiarity with EHR scheduling workflows and/or revenue cycle experience that included knowledge of operational scheduling strategies, clinic throughput and performance improvement. AND
• Proficiency /Certification in Cadence as recognized through EPIC OR
• 7 or more years of healthcare clinic operations with familiarity with EHR scheduling workflows and/or revenue cycle experience that included knowledge of operational scheduling strategies, clinic throughput and performance improvement.

• Additional proficiencies through EPIC, EpicCare Ambulatory, Prelude or other certifications relating to the Ambulatory environment is preferred.

• EpicCare Ambulatory Certification - Epic Systems Corporation

• Advanced English - Ability to read, write, and speak English

• Strong computer skills, Interpersonal communication.

Time Type:

Job Requisition ID:

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job?

We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.