Mailroom & Reception Support Specialist

• Serve as the first point of contact for employees, visitors, and vendors
• Manage visitor check‑in, badges, NDAs, and safety protocols
• Answer and route calls and general inquiries
• Coordinate conference rooms, meetings, and guest logistics
• Maintain a professional, organized lobby and reception area

• Receive, sort, log, and distribute incoming mail and packages
• Prepare outgoing domestic and international shipments (USPS, UPS, FedEx, courier)
• Track time‑sensitive deliveries such as bid documents, contracts, and plan sets
• Operate mailroom equipment (postage meters, scanners, copiers, labelers)
• Support high‑volume print, copy, and scan requests with accuracy and version control

• Perform document scanning, filing, and data entry in accordance with retention policies
• Maintain mailroom and office supply inventory
• Assist with safety postings, visitor PPE coordination, and emergency materials
• Support special projects, events, onboarding packets, and department needs
• Coordinate with Facilities, IT, Security, and external vendors as needed

• High school diploma or equivalent required
• 1–3+ years of experience in mailroom, reception, administrative, or customer support roles
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams)
• Strong organizational skills, attention to detail, and customer service mindset
• Ability to handle confidential and time‑sensitive materials

• Ability to lift and move packages up to 40 lbs
• Frequent standing, walking, bending, and reaching

• Professional communication and customer service
• Reliability and follow‑through
• Attention to detail and accuracy
• Ability to multitask in a deadline‑driven environment
• Adaptability and teamwork

• On‑site corporate office setting
• Regular interaction with employees, visitors, and vendors

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.