Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are expanding our virtual team and looking for organized, customer-focused individuals who enjoy researching destinations, coordinating details, and helping others prepare for memorable vacations.

As a Travel Planning Specialist, you will work with clients to understand their vacation preferences and identify experiences that match their interests, travel dates, and budget. You may assist with resort stays, cruises, family vacations, romantic getaways, tours, group trips, and international destinations.

Previous travel industry experience is not required. Training, certification opportunities, supplier education, and continued professional support are provided.

Key Responsibilities

Connect with clients to learn about their vacation goals, preferred destinations, dates, and budget
Research hotels, resorts, cruises, transportation, tours, activities, and vacation packages
Compare available options and prepare recommendations based on individual client needs
Assist with coordinating selected accommodations, transportation, excursions, and other services
Provide clear information regarding reservation details, destination options, and available promotions
Process and organize arrangements through approved supplier resources
Review confirmations and itinerary information for accuracy
Keep clients informed about important trip details, deadlines, and updates
Respond to planning questions and assist with routine reservation requests
Maintain accurate records of client communications and arrangements
Communicate professionally through phone, email, messaging, and virtual platforms
Continue learning about destinations, supplier programs, and new vacation opportunities
Provide attentive service that supports positive client relationships

Qualifications

Enjoy helping people and providing personalized service
Have strong written and verbal communication skills
Are organized and attentive to details
Can research and compare information effectively
Manage their time and responsibilities independently
Are comfortable working in a remote environment
Have basic computer, email, and internet proficiency
Are willing to learn new systems and booking resources
Are dependable, motivated, and receptive to training
Are at least 18 years of age
Reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region

Training & Development

Structured onboarding and role-specific training
Vacation research and planning education
Supplier and reservation platform resources
Destination and product education
Professional certification opportunities
Ongoing coaching and professional guidance
Continued learning and skill development

Opportunity Highlights

100% remote opportunity
Flexible full-time or part-time scheduling
Beginner-friendly training
Access to established travel suppliers and professional planning resources
Travel-related discounts and industry benefits where applicable
Opportunities to develop client service, planning, research, and organizational skills
Exposure to resorts, cruises, family vacations, groups, tours, and international destinations
Continued professional development
Opportunities to develop specialized industry knowledge

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