Why IPS?
If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!
Benefits:
· Paid Time Off (PTO)
· 401k Employer Match
· Bonus Incentives
· Extensive Training & Career Development Programs
· Tuition Reimbursement Program
· Medical, Dental and Vision plans
· Employee Assistance Program (EAP)
· And more!
Responsibilities & Expectations:
The
Estimator will be responsible for constructing competitive, market-based bids
per client requests. This role will support multiple locations and project
managers/sellers within IPS companies. A technical background with
knowledge of but not limited to relays, breakers, switchgear, switchboards,
engineering studies, etc. Being successful in this role requires organizational
skills, attention to detail, and the ability to manage multiple projects
simultaneously.
· Receive
incoming field service request calls, tracking details such as travel, pricing,
materials needed, and required workforce
· Ensure
the customer, industry, and IPS training requirements are maintained for all
team members
· Ability
to schedule field service projects by evaluating the calendars of the necessary
field service technicians and communicate with all those involved
· Perform
VOC review with customers to continuously improve customer experience and drive
value for IPS
· Set-up
projects in NetSuite for review by Sales Support and Area Managers
· Enroll
field service technicians in any necessary safety training to ensure compliance
with customer requirements
· Ensure
pricing and work order is correct before sending to Sales department for review
· Ability
to ask technical questions regarding the nature of the field service request
while always being professional and polite when communicating with customers
· Schedule
and coordinate safety training
· Ensure
daily, weekly, monthly, and annual inspections and audits are completed
· Re-enforce
the safety policies, guidelines, and procedures
· Ensure
the field service reports are completed and delivered to customers in a timely
manner
· Maintain
relevant logs and documentation
· Work
with customer and seller to receive POs for projects
· Responsible
for job folder preparation for invoicing
· Assist
with month-end closing and other administrative tasks, as needed
· Invoice
completed projects in NetSuite
Qualifications and
Competencies:
· Technical
background with electrical and/or mechanical products preferred
· 3
or more years of customer service experience in an industrial environment or
equivalent education preferred
· Excellent
interpersonal skills, including the ability to build rapport with current and
potential customers
· Critical
attention to detail
· Excellent
communication skills, both oral and written
· Ability
to understand, perform and retain various job-related training
· Flexible
with hours, overtime, and some weekend work
You’ll thrive at IPS if you…
• Lead with integrity and
prioritize safety. You demonstrate high standards and commit to
a safe, ethical workplace.
• Value teamwork and
accountability. You work well with others, take responsibility,
serve others, and deliver on your commitments.
• Focus on the customer.
You are dedicated to providing an unmatched customer experience and exceeding
expectations.
• Have an entrepreneurial
spirit. You’re proactive, innovative, and thrive in a
fast-paced environment.
• Communicate effectively
and with purpose. You keep everyone informed with clear,
concise communication.
• Stay curious and love to
learn. You continuously seek new knowledge and grow personally
and professionally.
Who We Are:
At IPS,
we're committed to empowering you to make a meaningful impact. As the
industry's leading and fastest-growing service provider, IPS offers
single-source electromechanical and power management solutions to enhance the
reliability of critical infrastructure across North America and the United
Kingdom. We serve over 40,000 essential customer locations, from renewable
energy pioneers to hospitals, manufacturers, and municipalities, helping them
avoid costly downtime and ensure mission-critical operations.
When you
join IPS, you're joining a team that's revolutionizing equipment and process
reliability across diverse sectors, from power generation to petrochemicals,
and beyond. You'll learn from industry experts, grow alongside a talented
workforce, and be part of a company that is built on the Shared Values of
Safety, Integrity, Teamwork, Accountability, Customer Focus, and
Entrepreneurial Spirit.
IPS is committed to equal
employment opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital status,
disability, or veteran status.
Any offer of employment is
contingent upon the successful completion of a background and driving record
investigation. As a federal contractor, our company is committed to maintaining
a safe and drug-free workplace. Candidates for this position are required to
complete a pre-employment drug screen successfully. The drug screening process
will include testing for substances that may impair one's ability to perform
the job safely and effectively.
Learn more about this Employer on their Career Site
