Dispatch Supervisor

Summary

Job Description:

Supervisor, Dispatch

Full-Time

Job Description:

• The Dispatch Supervisor is responsible for overseeing daily dispatch operations, staff performance, scheduling, and communication systems to ensure efficient and effective support of hospital operations and emergency response.
• This role provides direct supervision of dispatch staff, ensures compliance with hospital policies, and supports emergency preparedness efforts.
• Oversee all dispatch and communication center operations
• Manage dispatch systems and applications (Omnigo, Avigilon, Everbridge, etc.) 

Requirements:

• High School Diploma or Equivalent
• One Year Relevant Experience
• Valid Drivers License
• Must Obtain Everbridge Certifications within 90 days of hire.
• Must obtain Aegis Certification (De-escalation) within 6 months of 
  hire.
• Must obtain ICS 100 & 200 within 6 months of hire.

Preferred Requirements:

• Previous experience in Healthcare Security
• Previous experience in emergency communication dispatch
• Previous experience in Law Enforcement
• Previous experience in Emergency Management
• Experience with CCTV/Access Control Systems
• Experience with emergency response protocols/procedures
• Experience with alert and emergency notification systems

Benefits: 

• Health, Vision, Dental, and Pet Insurance
• Life Insurance
• Short Term and Long-term Disability and Life Insurance
• Identity Theft Protection
• Tuition Reimbursement up to $6,000 annually
• Company paid Maternity and Paternity Leave
• 5 days of Paid Time Off available upon hire
• Bereavement Leave (includes pets)
• PTO Sell Back Program
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial assistance
• Retirement with Company Match

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.