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The Maintenance Supervisor is responsible for overseeing the maintenance operations of the property, ensuring all systems and facilities are in excellent condition while maintaining high customer service standards. This role involves supervising at least one Maintenance Technician, coordinating with vendors and contractors, and managing the property’s maintenance needs within budgetary guidelines. The Maintenance Supervisor plays a key role in ensuring the safety, cleanliness, and overall quality of the community.
Key Responsibilities:
- Supervise at least one Maintenance Technician, delegating tasks and providing training.
- Complete and oversee service requests, ensuring safety standards are met.
- Manage the "make-ready" process for vacant units, including inspections and vendor coordination.
- Maintain cleanliness and appearance of grounds, amenities, and common areas.
- Inspect contractor and vendor work to ensure quality standards.
- Order supplies and create purchase orders.
- Track and maintain inventory of parts and supplies within budget.
- Respond promptly to resident inquiries and maintenance requests.
- Support cost-saving initiatives by repairing rather than replacing items when possible.
- Conduct routine property inspections and preventative maintenance.
- Assist with snow removal and seasonal upkeep.
- Provide updates on maintenance activities and budget adherence.
- Ensure compliance with safety protocols and company policies.
- Perform all other duties as needed.
Qualifications:
- HVAC experience requiredÂ
- EPA Universal certification required Â
- CPO certification a plusÂ
- High school diploma or equivalentÂ
- 5+ years’ experience in the maintenance fieldÂ
- 2+ years' experience within the multi-family housing industry preferredÂ
- Experience managing/supervising 2+ employeesÂ
- Experience managing maintenance in up to 300+ units
- Drywall, painting, and carpentry experienceÂ
- Working knowledge of plumbingÂ
- Working knowledge of electrical including outlets, switches and light fixturesÂ
- Working knowledge of appliances to include washers and dryers
Maintenance Career Path:
Level 1:Â Maintenance Tech I
Level 2:Â Maintenance Tech II
Level 3:Â Maintenance Tech III
Level 4:Â Maintenance Supervisor
Level 5:Â Senior Maintenance Supervisor OR Senior Roving Maintenance Supervisor
Level 6:Â Regional Maintenance Supervisor
Level 7:Â Senior Regional Maintenance Supervisor
Level 8:Â Director- Maintenance
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