System Engineer

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

Position Responsibilities

• Enterprise Architecture- Tests disaster recovery setups, design and implement highly redundant network services, both on cloud and on-premises.
• Support- Creates architecture diagrams, including network designs.
• Training- Continuing education in the training track that was chosen and working towards designated next level training certification.
• Escalations- Can think creatively to resolve escalated issues and involve others as needed.
• Technical Expertise- In addition to foundational understanding can deep dive in one domain.
• Customer Service- Is able to coach team on customer service etiquette and leads by example. Able to articulate and teach communication and customer service.
• Operational duties- Can triage incidents and tasks and work to get them resolved. Can assist team members meet SLA requirements.
• Project Delivery- Participates in designated multi-domain foundational projects to build project plans and work to complete them through collaboration and teamwork.

Qualifications

• Education

  • Bachelor's Degree or equivalent experience

• Experience and License

• 5+ years’ experience managing IT infrastructure systems.
• Experience with managing hybrid data center environments preferred.
• Experience supporting large scale IT infrastructure in a healthcare environment.
• Experience supporting systems that interface with multiple heathcare providers.
• This includes understanding the message interface and how they support the healthcare environment.
• Experience in Epic Systems is strongly preferred.
• Strong multidisciplinary technical skills are required. This includes but is not limited to the following;
  • System virtualization such as VMWare or HyperV
  • Windows and Linux administration
  • Citrix Application Delivery
  • Application load balancing
  • Epic Interconnect foundation systems

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: