Get Paid to Help Homes Shine.

Now Hiring Customer Service Representatives – Lexington, KY

Not every hero climbs ladders. Some run the entire operation from the front lines.

At Window Genie of Lexington, our Customer Service Representatives are the engine behind everything we do — window cleaning, pressure washing, gutter cleaning, and holiday light installation. You’re the first voice customers hear and the reason their experience feels smooth, professional, and easy.

If you love talking to people, staying organized, and turning inquiries into booked jobs, this might be your spot.

Why You’ll Love This Job

Starting at $18/hr
Sales bonuses — your hustle pays off
Full-time, Monday–Friday schedule
Medical & dental benefits available
Retirement contributions
Small team vibe — no corporate maze
Fast-paced, high-energy environment
You’re not just answering phones — you’re growing a business

This is not a “sit back and take messages” role. This is an impact position.

What You’ll Actually Do

Answer inbound calls from new or existing customers
Provide quotes and close the sale
Schedule services for window cleaning, pressure washing, gutters, and holiday lights
Manage callbacks, delays, and technician communication
Enter and maintain data in our point-of-sale system
Educate customers on additional services and upsell when appropriate
Make outbound reminder calls
Manage email, text campaigns, and light marketing tasks
Support the owner with seasonal needs and daily operations

You are the communication hub. If it involves customers, it likely runs through you.

This Job Isn’t for You If:

You’re afraid of picking up the phone
You don’t like sales or talking about money
You struggle with multitasking
You need constant supervision

Who Should Apply?

Experienced CSRs looking for a stronger team culture
Inside sales reps who want a better vibe
Admin pros who love organization and systems
Career changers with strong people skills

Home service experience is a plus — but not required.

If you’re coachable and motivated, we can teach the rest.

What Makes a Great CSR Here?

Clear, confident communicator
Detail-oriented and organized
Comfortable with data entry and software systems
Professional but personable
Team player who can also take ownership

We care more about work ethic and attitude than checking every single box.

If your skills transfer — apply.

If you want steady hours, bonus potential, and a role where you truly matter, apply today!

Learn more about this Employer on their Career Site