Front Desk Receptionist

Job DetailsJob Location: 5800 HIDCOTE DR STE 103 - LINCOLN, NE 68516Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalFront Desk Coordinator / Receptionist Be Well Health Location: Lincoln, NE Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM About Be Well Health Be Well Health supports Be Well Clinical Studies and Be Well Memory & Infusion, providing patient-centered clinical research and infusion services in a professional, welcoming environment. As our organization continues to grow, we are reopening the Front Desk position with expanded responsibilities to support both service lines. Position Overview The Front Desk Coordinator serves as the primary point of contact for patients, study participants, visitors, and vendors. This role supports daily front-office operations, patient experience, and administrative functions while working independently and collaboratively with clinical and administrative teams. Key Responsibilities Front Desk & Patient Support Greet and assist patients, study participants, and visitors in a professional and courteous manner Serve as the first point of contact upon clinic arrival Answer and route incoming phone calls, emails, and general inquiries Assist with patient check-in, payment processing, and front-desk coordination Support patient rooming as needed, under the direction of clinical staff Office & Facility Support Maintain a clean, organized, and professional front desk and lobby area Monitor and restock front-of-house supplies, including refreshments and patient materials Assist with scheduling support, data entry, filing, and document preparation Support operations for both Be Well Clinical Studies and Be Well Memory & Infusion Independence & Accountability Work independently throughout the scheduled shift with minimal supervision Demonstrate reliability, punctuality, and strong time-management skills Utilize available resources to resolve routine issues and escalate concerns appropriately Maintain professionalism and consistency in daily responsibilities QualificationsQualifications High school diploma or equivalent required Previous experience in a front desk, receptionist, administrative, or healthcare setting preferred Strong organizational, communication, and customer service skills Ability to manage multiple tasks in a fast-paced environment Comfortable working independently and as part of a team Proficiency with basic computer applications, including Microsoft Office (Word, Excel, Outlook) Why Join Be Well Health Join a growing healthcare organization with a collaborative team environment Support meaningful clinical research and patient care services Full-time, consistent schedule with opportunities for professional growth Compensation & Benefits Pay Range: $15.00–$18.00 per hour (DOE) Health Insurance: 50% company-paid for employee Optional employee-paid benefits: STD, LTD, Vision, Dental, Life Insurance 401(k) Profit-Share Package Paid Time Off (PTO)