Overview

Assistant Practice Manager - Dental

Summary: The Assistant Practice Manager is responsible for training and mentoring staff, billing and collections, acts as the technical support liaison, and assist the Practice Manager to support their CHOICE Healthcare office.

Pay Range: $65,000-75,000/year (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

STRATEGIC PLANNING

Practices focus
Assist in hiring office personnel
Research demographic of the trading zone
Assisting in Identify target patients and marketing strategies

STAFFING & SCHEDULING

Assist in enforcing handbook policies & other notices
Handle Associate, Team and Patient scheduling
Roles may be secondary and supportive to HR & Scheduling/ TIVA manager
Review timecards
Assist in approving payroll exceptions such as overtime and penalty pay

GENERAL OFFICE MANAGEMENT AND OVERSIGHT

Processes bill payments
Opens and distributes mail
Assists CE tracking for doctors and staff
Maintains the business practice plan
Auditing daily charts
Reviews daily reports
Reviews daily GAP list reports
Ensures schedule is booked according to office protocol
Ensuring scheduled appointments are confirmed at least 2 days prior to appointments
Roles may be secondary and supportive to their respective department managers (e.g. HR, Call Center, Billing, etc.)
Projects and duties as assigned by Supervisor

ASSIST AND IMPLEMENTATION IN HUMAN RESOURCES FUNCTIONS

Assist with payroll and benefits
Assist with resolutions on patient and staff grievances guided by the Regional Manager
Assist with employee office job descriptions and performance reviews
Assist with employee time sheets, documents tardiness and absences
Training staff & managing site visits of interns or potential candidates
Roles may be secondary and supportive to HR manager

BILLING AND COLLECTIONS

Performs data entry
Performs banking
Assists billing
Assists in collections
Assists in insurance processing
Performs related administrative services
Roles may be secondary and supportive to billing manager

COMPUTER NETWORK SUPPORT LIAISON

Acts as a liaison to maintenance of computers and computer networks
Assists IT with technical issues resolution
Trains and supports users
Performs educating staff of practice management software updates

Qualifications

Education and/or Experience:

High School Diploma or equivalent
1+ years of leadership experience within the dental industry
Experience working for a Dental Service Organization is preferred

Learn more about this Employer on their Career Site