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Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
The SEBT program provides summer food benefits to eligible families. Eligibility is determined by the Nebraska Department of Education, while DHHS is responsible for issuing benefits to EBT cards and managing the related financial and administrative responsibilities. This internship offers hands-on experience supporting a large-scale public assistance program that directly impacts Nebraska families.
Internship Focus
This role is primarily administrative and customer-focused, with exposure to state systems, data monitoring, financial reconciliation, and federal reporting. The intern will support both preparatory work prior to benefit issuance (beginning around April) and the higher-volume activities that occur following benefit distribution.
Application Review: March 1st, 2026
Application Deadline: March 27th, 2026
Key Responsibilities
Respond to customer inquiries and resolve concerns related to SEBT benefits (primarily written communication; some phone contact)
Monitor EBT card mailings, returns, and re-mail processes
Verify and update customer addresses and contact information
Order replacement EBT cards through the EBT vendor system
Assist with preparation and coordination of mass mailings (e.g., benefit expiration notices)
Support reconciliation of SEBT benefit issuances and expenditures
Assist with compiling and entering data for required federal financial reports
Perform data entry, tracking, and monitoring activities to support program operations
Requirements / Qualifications:
Minimum Qualifications: Currently enrolled in an undergraduate or graduate degree program at an accredited college or university (two-to-four-year institution) OR recently graduated (within one year) from an undergraduate or graduate degree program at an accredited college or university (two-to-four-year institution).
Preferred Qualifications
Business, Finance, Accounting, Public Administration, Social Services, or related fields
Interest in customer experience, problem-solving, and public-facing services
Interest in government programs and learning how state social service systems operate
Strong written communication skills (approximately 80% written / 20% verbal customer contact)
Attention to detail and accuracy in data entry and reporting
Ability to manage confidential information appropriately
Basic proficiency with Microsoft Office or similar systems
Ability to work independently and as part of a team
Professionalism and strong organizational skills
Interest in finance or financial reporting is a plus, but not required
Ideal Candidate
Seeking hands-on experience within state government or public assistance programs
Organized, dependable, and comfortable working in an administrative environment
Interested in learning state systems and gaining experience that is often difficult to acquire outside of government roles
Motivated by contributing to programs that support families and communities
What You’ll Gain
Real-world experience supporting a federally funded state program
Exposure to state benefit systems, EBT operations, and financial reconciliation processes
Experience with federal reporting and compliance requirements
Professional development within a public service environment
Insight into DHHS operations and social assistance programs
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
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