HQ Administrator

The HQ Administrator ensures the smooth operation and exceptional experience of the company’s office. This role focuses on day-to-day operational execution, office systems, logistics, and supporting the Customer Care Center.

Responsibilities

• Maintain a clean, organized, and professional office environment, including breakrooms, offices, and shared spaces. 
• Order, restock, and manage office supplies, snacks, drinks, and essentials.
• Monitor and clean communal areas (fridges, storage) and coordinate minor facilities needs.
• Handle mail, packages, and deliveries
• Manage room bookings for meetings and events.
• Coordinate, set up, and clean up corporate, executive, and offsite lunches.
• Support the Customer Care Center executives with administrative tasks 
• Greet employees and visitors; direct phone calls appropriately.
• Maintain and update operational processes and workflows, implement repeatable systems, and document office standards to ensure efficiency and consistency.

Qualifications

• 1-2 years of experience in office administration, operations, or related roles.
• Strong organizational and project management skills.
• Exceptional attention to detail and ability to multitask.
• Comfortable coordinating logistics across multiple teams.
• Ability to work independently and proactively solve operational issues.
• Strong communication skills and professionalism in a corporate environment.
• Ability to drive. Mileage reimbursed.
• Ability to lift 15 pounds.

Work Schedule: Monday - Friday, 7:00 am - 3:00 pm

Compensation & Benefits

• Pay: $18/hr

• Benefits: Health, dental, vision, life, and disability insurance, plus 401(k) matching
• Paid Time Off: Flexible PTO policy to support work-life balance
• Professional Development: Opportunities for career advancement, leadership growth, and skill development
• Supportive Work Environment:  A collaborative and inclusive culture that values innovation, teamwork, results, and shared success.
• Workplace Perks: Access to gym, sauna, cold plunge, weekly catered lunches, and unlimited snacks