Accounts Receivable Specialist

AAction Home Repairs & Restoration LLC is seeking a detail-oriented and organized Accounts Receivable Specialist to join our team. The ideal candidate will be responsible for managing customer accounts, processing invoices, tracking payments, maintaining accurate financial records, and ensuring timely collection of outstanding balances. This role requires excellent communication skills, strong attention to detail, and the ability to work effectively with customers, insurance companies, and internal team members.

Key Responsibilities

• Generate and distribute customer invoices accurately and timely.
• Monitor accounts receivable aging reports and follow up on outstanding balances.
• Process and post customer payments, including checks, ACH transactions, and credit card payments.
• Communicate professionally with customers regarding billing questions and payment arrangements.
• Work with insurance carriers, adjusters, mortgage companies, and customers to track claim payments when applicable.
• Reconcile customer accounts and investigate discrepancies.
• Maintain accurate records of collections activities and payment histories.
• Prepare weekly and monthly accounts receivable reports for management.
• Collaborate with project managers and administrative staff to ensure proper billing documentation.
• Assist with month-end closing procedures related to accounts receivable.
• Ensure compliance with company policies and accounting procedures.
• Provide support for audits and financial reviews as needed.

Qualifications

• High school diploma or equivalent required; Associate's degree in Accounting, Finance, or related field preferred.
• Minimum of 2 years of accounts receivable, bookkeeping, or billing experience.
• Experience in construction, restoration, home services, or related industries preferred.
• Proficiency with QuickBooks, accounting software, Microsoft Excel, and Microsoft Office Suite.
• Strong understanding of invoicing, collections, and payment processing.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive financial information.
• Detail-oriented with strong problem-solving abilities.

Preferred Skills

• Experience working with insurance claims and restoration billing.
• Knowledge of construction contracts, estimates, and change orders.
• Ability to manage multiple projects and deadlines simultaneously.
• Customer service experience in a fast-paced environment.

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Ability to occasionally lift up to 15 pounds.
• Regular use of office equipment, including computers, phones, and printers.

Benefits

• Competitive pay based on experience
• Paid time off
• Paid holidays
• Health insurance benefits 
• Opportunities for professional growth and advancement
• Supportive and team-oriented work environment