This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

West Pharmaceutical Services is seeking an experienced Senior Solution Architect – Enterprise Network & Security to design, support, and optimize our global network and security infrastructure. This role is responsible for architecting scalable enterprise solutions, leading the resolution of Priority 2 (P2) and Priority 3 (P3) network incidents, and driving modernization across on-premises and cloud environments. The ideal candidate will possess strong technical expertise in enterprise networking, cybersecurity, SD-WAN, cloud networking, and Zero Trust architecture while partnering with global IT teams to ensure highly available and secure services.

Essential Duties and Responsibilities

Design and implement secure, scalable enterprise network architectures for global offices, manufacturing sites, data centers, and Azure cloud environments.
Lead technical troubleshooting and resolution of P2/P3 network and security incidents, including Root Cause Analysis (RCA) and preventive actions.
Architect and support LAN, WAN, WLAN, SD-WAN, VPN, Internet, and cloud connectivity solutions.
Configure, troubleshoot, and optimize Cisco routing, switching, wireless, Cisco ISE, FortiGate firewalls, Zscaler (ZIA/ZPA), and Azure networking.
Collaborate with infrastructure, security, cloud, and application teams to deliver reliable enterprise services.
Create High-Level Designs (HLD), Low-Level Designs (LLD), implementation plans, SOPs, and technical documentation.
Provide technical leadership, mentoring, and guidance to network engineers and operations teams.
Ensure network performance, security, availability, and compliance with enterprise standards.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

Work Experience

Minimum 5 years of enterprise networking and security experience with 3 years in solution architecture.
Strong experience supporting large enterprise or global manufacturing environments.

Preferred Knowledge, Skills and Abilities

Cisco: Catalyst/Nexus Switches, ISR/ASR Routers, Cisco ISE, Routing & Switching (OSPF, BGP, VLANs, STP, HSRP), Wireless.
Security: FortiGate Firewalls, VPN, IPS/IDS, Network Segmentation, Zero Trust.
Cloud: Microsoft Azure Networking, Azure Firewall, VPN Gateway, ExpressRoute, Private Link/Private Endpoint, Load Balancer.
SASE: Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Client Connector.
SD-WAN: Fortinet SD-WAN.
Troubleshooting: TCP/IP, DNS, DHCP, SSL/TLS, Wireshark, Packet Analysis, Performance Optimization.

License and Certifications

CCNP Enterprise, CCIE Enterprise Infrastructure, Fortinet NSE, Microsoft AZ-700, Zscaler Certified Administrator/Architect, ITIL Foundation- Preferred

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

#LI-DJ1 #LI-HYBRID

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

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Senior Network Engineer