SERVICE ADVISOR- North Shore CDJR

Job DetailsJob Location: North Shore Chrysler Dodge Jeep Ram - Little River, SC 29566Service Advisor – North Shore CDJR Build the Service Experience From Day One. Myrtle Beach, SC | Brand-New Dealership | Opening October 1, 2026 Your Opportunity to Be Part of the Beginning. North Shore CDJR is a brand-new, state-of-the-art dealership opening October 1, 2026, in Myrtle Beach, South Carolina—and we're building our Service Department from the ground up. We're looking for motivated, customer-focused Service Advisors who know how to build trust, communicate clearly, and turn a service visit into a customer-for-life relationship. This is more than a Service Advisor position. You'll have the opportunity to help establish the culture, processes, and customer experience of a brand-new dealership while growing your career with Hanania Automotive Group. The Hanania Advantage We Offer: Competitive compensation with strong earning potential Performance-based incentives Medical, Dental & Vision Insurance Voluntary Benefits Company-Paid Life Insurance 401(k) with Company Match Paid Time Off (PTO) & Paid Leave Time (PLT) Manufacturer and professional training Career advancement opportunities throughout Hanania Automotive Group Employee discounts on vehicles, parts, and service Brand-new facility and equipment High-energy, team-oriented environment How You'll Make an Impact Welcome customers to the Service Department and create a professional, positive first impression. Listen carefully to customer concerns and accurately document vehicle needs. Conduct thorough vehicle walkarounds and communicate recommended services. Prepare accurate repair orders and coordinate the repair process from check-in through delivery. Maintain consistent communication with customers regarding repair status, recommendations, and completion times. Present maintenance and repair recommendations in a professional, consultative manner. Work closely with Technicians and Parts to keep repairs moving efficiently. Review completed repairs with customers and explain work performed. Follow up with customers to ensure satisfaction and encourage repeat business. Build lasting customer relationships and generate repeat and referral business. Work toward CSI, customer-pay, hours-per-RO, and profitability goals. Represent The Hanania Way by exceeding customer expectations at every opportunity. QualificationsWhat Sets You Apart We're looking for someone who is motivated, personable, organized, and driven to succeed. Previous Automotive Service Advisor experience preferred. CDJR/Stellantis experience is a plus. Strong customer service and communication skills. Ability to explain automotive repairs and recommendations in an easy-to-understand manner. Comfortable discussing maintenance and repair costs with customers. Strong organizational and multitasking skills. Ability to work effectively in a fast-paced environment. Comfortable using computers, CRM/DMS systems, tablets, and other dealership technology. Professional appearance and positive attitude. Valid driver's license with an acceptable driving record. Must successfully pass a pre-employment background check and hair follicle drug screening. The Hanania Way At Hanania Automotive Group, The Hanania Way means putting people first, communicating with integrity, exceeding expectations, and creating an experience that keeps customers coming back. At North Shore CDJR, you'll have the opportunity to help create that experience from the very beginning. New dealership. New service drive. New opportunity. If you're ready to build relationships, grow your career, and be part of launching something special in Myrtle Beach, we want to meet you. Take the next step in your career. Apply today and experience The Hanania Advantage. An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.