ESCROW ASSOCIATE

Residential & Commercial Closing Processor

Location: Litle Rock, AR 

Company: American Abstract Title Company a Knox-Title Company

Work Model: In Person

Where Good People Build Great Careers

Real estate transactions are some of the most important moments in people's lives. Behind every successful closing is a team that values accuracy, communication, and exceptional customer service.

At American Abstract Title Company you'll be part of a collaborative team where your work truly matters. Whether you're beginning your career in the title industry or looking to grow your escrow experience, we provide an environment where you can learn, build lasting relationships, and develop your career.

We're proud of the culture we've built—one that values teamwork over ego, quality over shortcuts, and people over process. Many of our team members have built long-term careers with us by taking on new opportunities, expanding their knowledge, and growing into new roles throughout our family of companies.

If you're organized, dependable, detail-oriented, and enjoy helping people through one of life's biggest milestones, we'd love to meet you.

To learn more about American Abstract Title Company our culture, and career opportunities, visit https://americanabstracttitle.com/careers/.

What You’ll Do

As an Escrow Assistant or Closing Processor, you'll play an important role in supporting residential and commercial real estate closings. Working alongside Closing Agents, you'll prepare documentation, coordinate with customers and business partners, and help ensure every transaction is completed accurately, efficiently, and on schedule.

Essential Responsibilities

• Prepare letters, forms, checks, closing documents, and other escrow-related documentation
• Assist with residential and commercial real estate closings from opening through post-closing
• Execute escrow instructions and contractual requirements, including holding and disbursing funds and legal documents
• Review deeds, assignments, mortgages, and related documents for accuracy and compliance with escrow instructions, company policies, and legal requirements
• Enter and maintain accurate transaction information within escrow software systems
• Generate closing documents and verify data prior to closing
• File, record, and deliver deeds and other legal documents with the appropriate agencies
• Process disbursements for taxes, insurance, mortgage payoffs, and other closing-related expenses
• Order third-party services, including title requirements, surveys, termite inspections, insurance, and other services as required by the real estate contract or lender instructions.
• Communicate with customers, lenders, real estate professionals, attorneys, and internal team members throughout the closing process
• Answer customer questions and resolve routine issues with professionalism and accuracy
• Review transaction reports and payment allocations to identify and correct discrepancies
• Maintain organized electronic and physical files while meeting established deadlines
• Support Escrow Officers and perform additional duties as needed to ensure exceptional service

The duties and responsibilities described above are representative of the position and are not intended to be an exhaustive list. Responsibilities may change based on business needs.

Note: This role does not include supervisory responsibilities.

What We’re Looking For

We're looking for someone who enjoys working in a fast-paced office, takes pride in producing accurate work, and enjoys helping others.

Qualifications

• Preferred: 2+ Years or experience in title, escrow, banking, or real estate.
• Proficiency with Microsoft Office (Outlook, Word, and Excel)
• Strong organizational and time management skills
• Excellent attention to detail
• Professional verbal and written communication skills
• Ability to prioritize multiple tasks while maintaining accuracy
• A positive, team-oriented attitude with a customer-first mindset
• Willingness to learn and grow within the title and escrow industry

Why you’ll love working here

We're committed to creating a workplace where people enjoy coming to work, feel supported by their teammates, and have opportunities to grow their careers.

We Offer

• Competitive health insurance options
• Dental and vision insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Company-paid Basic Life & AD&D Insurance
• 401(k) with company match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Optional Critical Illness, Accident, Hospital Indemnity, and additional Life Insurance plans
• 12 paid holidays, including a floating birthday, plus paid time off (PTO)
• A healthy work-life balance
• A collaborative, supportive, and team-focused culture
• Opportunities for professional development and long-term career growth throughout the Knox-Title Family of Companies

Work Environment

• Full-time
• Standard business hours, Monday through Friday
• FLSA Status: Non-Exempt

Equal Opportunity Employer

American Abstract and Title Company is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with respect and given equal opportunity to succeed. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation during the application process, please let us know.