The Front Desk Receptionist is one of our most vital roles—you’re the first and last impression our clients experience, setting the tone for an exceptional visit from start to finish. Â
Work Schedule:
This is a fulltime, on-site position with the following working hours:
Monday-Thursday: 8:30AM-5PM
Friday: 8:30AM-1:30PM
We believe in maintaining a healthy work-life balance while ensuring business needs are met.
Responsibilities:
- Welcome patients, provide exceptional customer service, and create a warm, polished, and welcoming experience from check-in through check-out.
- Educate patients on and promote the practice’s services, memberships, weight-loss programs, skincare products, laser treatments, and other offerings.
- Schedule and coordinate appointments, manage patient flow, and ensure patients are kept on schedule throughout their visit.
- Process payments, assist with billing paperwork, maintain accurate patient records, and handle confidential information with care.
- Support daily office operations by maintaining the reception area, monitoring inventory, preparing patients for treatments as needed, and assisting the clinical team.
- Answer phones and emails, complete patient follow-up communications, participate in staff meetings, and assist with office events and initiatives..
Qualifications:
- Minimum 2 years of customer facing experience.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in computer systems and typing skills.
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
Benefits:
- Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
- Health, Dental & Vision Benefits – Comprehensive coverage to prioritize your well-being.
- 401(k) Matching – Plan for the future with our generous 401(k) matching program.
- Aesthetic Industry Perks – Enjoy free and discounted services and products.
Learn more about this Employer on their Career Site
