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Description
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Job Summary
The Medical Assistant provides direct patient care support and clinical assistance in a Patient-Centered Medical Home (PCMH) pediatric practice, working collaboratively with providers, nurses, and support staff to deliver comprehensive, coordinated care to children and adolescents.
Essential Duties & Responsibilities
Direct Patient Care
- Escort patients and families to exam rooms
- Obtain vital signs (height, weight, BMI, temperature, blood pressure, pulse, respirations)
- Document chief complaints and basic medical history
- Prepare patients for examinations and procedures
- Assist providers during examinations and minor procedures
- Provide post-visit instructions and discharge education
Clinical Support & Procedures
- Administer routine immunizations per provider orders and state protocols
- Perform vision and hearing screenings
- Assist with basic laboratory procedures and specimen collection
- Perform strep tests, flu tests, and other point-of-care testing
- Maintain accurate immunization records and VFC program compliance
Documentation & Electronic Health Records
- Accurately document patient encounters in Office Practicum EHR system
- Prepare charts and organize workflow for provider efficiency
- Maintain compliance with documentation standards and HIPAA requirements
- Complete assigned clinical tasks聽
Medication Management
- Document medication histories and allergies
- Document preferred pharmacy
- Assist with prior authorization requests and pharmacy communications
Administrative Clinical Support
- Prepare and organize medical records for visits
- Support billing activities with accurate procedure and diagnosis coding
Other Information
Working Conditions
- Medical office environment with exposure to infectious diseases
- Fast-paced clinical setting with frequent interruptions
- Occasional overtime during busy periods or staff shortages
Schedule & Compensation
- Full-time position: Monday-Friday, 8:00 AM - 5:00 PM
- Occasional Saturday morning coverage required
- Competitive hourly wage based on experience and certification
- Comprehensive benefits package including health insurance
- Paid time off and holidays聽
Key Performance Indicators
- Patient satisfaction scores
- Documentation accuracy and timeliness
- Team collaboration and communication effectiveness
- Adherence to clinical protocols and safety standards
Reporting Structure
Reports to: Clinic Administrator and Lead Nurse
Growth Opportunities
- Cross-training in specialized clinical areas
- Participation in quality improvement initiatives
Requirements
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Education & Certification
- Graduate of accredited Medical Assistant program OR
- Equivalent combination of education and healthcare experience
- Current CPR certification required (Can be obtained after employment)
- CMA (AAMA) or RMA certification preferred
- Current immunizations聽
Experience & Skills
- 1+ years medical assistant experience in pediatric or family practice preferred
- Experience with electronic health records聽
- Knowledge of pediatric immunization schedules and VFC program
- Strong computer skills and attention to detail
Clinical Competencies
- Proficient in vital sign measurement for all pediatric age groups
- Knowledge of pediatric growth and development
- Understanding of infection control and safety protocols
- Ability to perform basic laboratory procedures
- Experience with immunization administration and documentation
Personal Attributes
- Excellent communication skills with children, adolescents, and families
- Professional demeanor and appearance
- Ability to work effectively in team environment
- Strong organizational and multitasking abilities
- Patience and empathy when working with pediatric patients
- Flexibility to adapt to changing priorities and workflows
Physical Requirements
路 The ability to pick-up/hold infants and appropriately restrain older children
路 The ability to tolerate extensive walking, standing, bending, and reaching
路 The ability to carry a laptop and other hand-held medical equipment
路 The ability to safely use a step stool
路 The ability to speak and hear clearly on the telephone
路 The ability to sit at a computer and clearly visualize the screen
路 The ability to complete legible documentation on medical documents
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